We’re looking for a detail-oriented and proactive People Operations Coordinator to join our People team. This position provides administrative support to the People Operations function. In this role, you’ll be the go-to person for employee questions, helping new hires transition smoothly and fostering a welcoming environment, ensuring HR compliance, maintaining HR systems, and supporting organizational initiatives.
Responsibilities:
HR Operations & Administration:
- Act as the first point of contact for employees with HR-related inquiries and resolve basic issues.
- Support the employee onboarding process, ensuring a smooth and positive experience for new hires.
- Support a wide range of HR programs, including new hire processes, performance management, employee engagement initiatives, etc.
- Process personnel and employment status changes, meeting deadlines for payroll, benefits, and other programs.
- Assist in the quarterly employee review and promotion process.
- Support the purchase order process and documentation for the People Team.
HR Systems & Technology:
- Serve as a subject matter expert for HR systems, including the HRIS, performance management system, and applicant tracking system.
- Troubleshoot system issues, develop processes to reduce repeat issues, and provide support on HR technology projects.
- Maintain and ensure systems are up to date with current employee information
- Maintain supporting documentation to ensure data integrity within HR systems.
- Conduct monthly reporting on HR metrics (e.g., new hires, departures).
Compliance:
- Stay informed about HR and employment laws (EEOC, ADA, FMLA, etc.) to maintain accurate records and recommend process changes.
- Maintain accurate personnel records and reports, ensuring compliance with federal and state regulations.
- Support and maintain an understanding of company ethical and behavioral programs, ensuring employee training completion tracking.
- Audit processes, identify and correct errors.
- File EEO-1 report annually; maintain other records, reports, and logs pertaining to applicant flow procedures; turnover; I-9 files.
- Assist in maintaining company organization charts and employee directory.
Continuous Improvement:
- Identify opportunities for streamlining HR processes and contribute to projects that enhance HR operations.
Requirements:
- 0-2 years of experience in People Operations or a related HR role.
- Knowledge of labor laws (e.g., FLSA) and other relevant federal regulations.
- Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
- Strong time and productivity management skills, with the ability to prioritize assignments, manage multiple projects, and meet deadlines.
- Data-driven and detail-oriented, with a commitment to accuracy.
- Proactive and resourceful, with a demonstrated ability to take initiative, solve problems, and lead projects from start to finish.
- Collaborative team player who takes direction well and communicates effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Continuous improvement mindset, always seeking ways to enhance processes.
