Convalescent Aid Society - Development Manager

DEVELOPMENT MANAGER

ABOUT CONVALESCENT AID SOCIETY

Convalescent Aid Society (CAS) is a nonprofit organization dedicated to enhancing the quality of life for residents of the San Gabriel and San Fernando valleys facing mobility challenges. By offering free loaned medical equipment and assistive mobility devices such as hospital beds, walkers, and wheelchairs, CAS promotes independence and safety among its clients.  Supported solely by tax-deductible monetary donations from clients, community members, and area foundations, CAS operates independently of government funding, ensuring flexibility in its operations while effectively serving the community's needs.

CAS's impact extends beyond individual assistance, encompassing environmental sustainability through its recycling and refurbishing program for donated medical equipment. By repairing and sanitizing gently used items, CAS not only reduces waste but also ensures that essential resources are accessible to those who may not afford them otherwise. Through its commitment to providing free access to medical equipment and promoting environmental stewardship, CAS embodies a holistic approach to addressing healthcare needs in both the San Gabriel and San Fernando valleys, fostering inclusivity and improving the quality of life for all residents. 

POSITION OVERVIEW

The Development Manager at Convalescent Aid Society (CAS) holds a pivotal position that is crucial for propelling the organization's mission forward. This role involves close collaboration with the Chief Executive Officer, focusing on both sustaining ongoing fundraising activities and offering more methods to bolster funding streams. Responsible for overseeing all facets of donor engagement, communication, and event management, the Development Manager plays a central role in managing CAS’ development streams.

Collaborating closely with the CEO, the Development Manager shapes identifying, nurturing, and stewarding a diverse range of contributors, including esteemed board members and committed supporters. Their collaborative efforts extend to partnering with the Programming team, ensuring an authentic representation of CAS's programs within individual donor stewardship strategies together with the executive leadership, program staff, and board members.

ROLES & RESPONSIBILITIES

Fundraising

• Identifies, cultivates, solicits, and stewards relationships, and identifies new opportunities for partnerships and sponsorships.
• Manages engagement of regular face-to-face visits, letters, and other forms of communication with current donors, lapsed, and prospective donors.
• Ensures that all major donors, regardless of revenue channel, have a high-quality, personalized experience, including phone calls and thank you acknowledgments.
• Manages fundraising direct mail campaigns, including direct mail vendors.
• Identifies, cultivates, solicits, and stewards relationships, and identifies new opportunities for partnerships and sponsorships.
• Manages external communications on social media highlighting program impact.
• Partners with the CEO to create an annual fundraising budget.
• Provides reports that deepen analysis of past and current giving and inform future fundraising strategies.
• Oversees the donor acknowledgment program, with an eye toward improving the process.
• Partners with the Programming team to ensure that programs are conveyed in a fresh and centered way within individual donor stewardship strategies.
• Manages and improves donor data and reporting using the CAS custom CRM. 

Events Management

• Develop appropriate event programming, content, plans, and timelines for all pre-event planning sessions with the event committee.
• Coordinate the creation, production, and distribution of all event marketing collateral and digital fundraising in collaboration with marketing vendors.
• Control and administer special events operational budget and ensure it is prudently managed.
• Provide and prepare reporting on statistical analysis of events.
• Manages special fundraising events including outside contractors, invitations, facilities/space, volunteers, and logistics coordination.
• Represent Convalescent Aid Society at organization functions and events, and provide event planning support as it pertains to donors.

QUALIFICATIONS

• A minimum of four (2) years of nonprofit fund development experience.
• Successful track record of engaging, cultivating, and stewarding relationships with individual donors.
• History of overseeing fundraising events including the management, coordination, programming and analysis of these events.
• Excellent leadership, communication, organizational, and interpersonal skills.
• Communicates well (written and verbal), delivers presentations effectively, is a credible spokesperson to represent the agency to the public, and has good listening skills.
• Meets deadlines, establishes appropriate priorities, and gets the job done in a timely manner.
• Passion for the mission of CAS.
• Proven superior customer service skills with internal and external audiences.
• Current software requirements: CRM or database software fluency, Google Business Suite, Smartsheet, or similar project management software.
• Basic understanding of Adobe Creative Suite, Google Analytics fluency, and Eventbrite, and fluency with social media marketing and insights (Facebook Ads, Google Display Ads, Instagram, Twitter, YouTube) are a plus.

SALARY & BENEFITS

This is a full-time in-person position located in Pasadena, California. Salary Range is $80,000 - $95,000. Benefits consist of 2 weeks of paid vacation, 8 personal days, and 10 paid holidays. In addition, there’s employer 403B contribution (5% - no match required), 100% employer health, dental, & vision.

Convalescent Aid Society is an Equal Opportunity Employer committed to addressing discriminatory practices and working toward racial equity. The equal employment opportunity policy of Convalescent Aid Society provides fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, sex, gender, pregnancy, sexual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. Convalescent Aid Society hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Envision Consulting was retained by the Convalescent Aid Society for their search for a Development Manager.

Applicants needing accommodation for any part of the application process may contact Envision Consulting at 626.889.7905 to request and arrange for assistance.