Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!
Responsibilities for the Contracts Processor
- Process in all Service Change Forms, Statements of Work, Amendments, Vendor agreements and additional contract documents for Qualifacts Systems three platforms
- Develop/Route & process in Customer Amendments as required
- Responsible for reviewing / QA check of Salesforce dashboards to ensure contracts have been processed in and nothing remains outstanding
- Maintain Customer contract folders to ensure naming convention is aligned and all contracts are saved
- Provide Customer detailed supporting documentation to internal teams (e.g. copy of contract, usage report for InSync platform)
- Responsible for creating templates for New Logos and Renewals for other analysts
- Complete other duties and ad-hoc analysis as assigned
- Ability to cross-train to serve as backup for other functions within the group
Requirements of the Contracts Processor
- Bachelor’s Degree and/or related work experience
- 1-2 years previous related experience
Knowledge, Skills, and Abilities of the Contracts Processor
- Ability to work in fast paced environment and meet SLA deadlines
- Detail and process oriented with accuracy focus
- Customer first mindset and ability to Customer interface visually, verbally and written while adhering to Contracts Department Core Values
- Proficiency in MS Excel and Word
- Comfortable working in enterprise software, in this case Salesforce.com
- Ability to communicate clearly and efficiently to stakeholders in various departments
Qualifacts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.
