Work Location: Hyderabad
Work Timings: EST Timezone (8AM- 5PM)
Services/Project Coordinator:
- Working with technical and business consultants to ensure the successful delivery of services for ISW customers.
- Follow defined Global PMO methodology, standards, and processes.
- Be able to multitask, managing several projects at different lifecycle stages, while following defined processes.
- Undertake various project coordination activities including:
- Validate project information accuracy, upon project initiation (based on activation checklist)
- Ensure Service Record has named resources assigned to it
- Confirm existence and accuracy of specific Service Record fields i.e., planned hours, stage
- Update specific Service Record fields while project is active i.e., planned hours, stage
- Re-allocate hours across assignments (if needed)
- Plan (forecast) future hours of resources in the worksheet view of the Professional Services Automation system (90 days running window)
- Send client, periodic budget/hours balance reports
- Close project (based on check list) once work concludes
- Demonstrate excellent communication skills and analytical, problem-solving capability.
- Demonstrate outstanding organizational skills.
- Manage changing situations while maintaining a positive view towards delivery.
Assist PMO leadership with internal activities as needed.
Qualifications
- IT Graduate with 2-4 years of experience
- Experience with industry-standard business and productivity tools (Microsoft Excel and Word, timekeeping systems, and collaboration tools).
- Experience working with customers.
- Strong analytical, problem solving, and organizational skills.
- Excellent communication skills and strong professionalism.
All your information will be kept confidential according to EEO guidelines.
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
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