Contract Support Officer

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

The Contract Support Officer in the INTL Orgs SDO Department plays a critical role in ensuring the efficient management of contracts for international organizations. This position involves supporting the contract lifecycle, ensuring compliance with terms and conditions, and facilitating smooth communication between internal teams, clients, and stakeholders.

A Day in the Life of a Contract Support Officer at Qualco will include:

• Ensure the efficient management of contracts for international organizations;

• Support the assigned PM/PgM to all contractual aspects of the contracts;
• Assist in drafting, reviewing, and maintaining contracts, agreements, amendments, and associated documentation;
• Monitor key contractual deadlines, deliverables, and compliance requirements, ensuring alignment with contractual terms;
• Maintain accurate and up-to-date records of contracts within the contract management system;
• Support the preparation of reports on contract performance, KPIs, and SLAs for internal and client stakeholders;
• Manage the onboarding process of new partners into the implementation team (drafting and signing of subcontracts, collecting relevant hiring documents, coordinating of the employment commencement);
• Maintain contract folders and documentation and ensure consistency of the information;
• Manage the invoicing process to all parties (customer, partners, subcontractors, etc.);
• Collect data used for the financial management (e.g. timesheets, consumption forecasts, expenses);
• Support the financial management of contracts (revenues and costs);
• Manage admin requests within a contract (e.g. travel requests, access requests, etc.);
• Communicate contractual information to all contract stakeholders;
• Contribute to the development and optimization of contract management processes within the INTL Orgs SDO department;
• Suggest enhancements to tools and workflows for more efficient contract administration;

• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• University degree in a relevant field (e.g., Computer Science, Information Technology or Business Administration);
• 1-3 years of experience in a similar position;
• Excellent knowledge of English language (written and verbal);
• Excellent organizational and time management skills, with the ability to handle multiple priorities;
• Strong communication and interpersonal skills;
• Autonomy & reliability in the daily activities;
• Flexibility, agility and the ability to respond effectively to changing environments;
• Attention to detail and problem-solving skills to address contract-related issues;
• Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint);
• Working knowledge of collaboration platforms (e.g. MS Teams);
• Experience working with international organizations will be a plus.

Benefits

Your Life @ Qualco

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognised, and there will be great opportunities to ensure your career growth.

Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Your benefits

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs

💻 Cutting-edge IT equipment, mobile, and data plan

🏢 Modern facilities, free coffee and beverages, and indoor parking

👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor

🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits

🤸‍♂️ Onsite gym, wellness facilities, and ping pong room

💡 Career and talent development tools

🎓 Mentoring, coaching, personalized annual learning and development plan

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English to be considered for this position.

Disclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.