Contract Customer Service Associate - 6-months

Your Adventures Ahead

• The first point of contact in addressing queries promptly and effectively.
• Managing our onsite feedback form.
• Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives.
• Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships.

Essentials to Succeed

• Fresh graduates are welcome to apply
• Excellent verbal and written communication skills in both English and Thai are required to communicate effectively with local and global stakeholders
• Prior experience with customer service/support services is a plus
• Professional working proficiency in both reading and writing Thai and English.
• Customer-centric attitude with a passion and empathy for delivering exceptional service.
• A strong will to learn and adapt to rapidly changing environments.
• This is a 6-months contractual role, renewal/permanent conversion is subject to performance