Position Summary:
This role is responsible for inputting and maintaining all SAP required data for Customer Reagent Contracts, Equipment Contracts, Service Contracts (Manufacturer's and Extended Warranties) for the North America division of the company. This role manages the end-to-end process of order entry to installation and revenue recognition of the installed equipment. This requires coordination and communication with field sales personnel to ensure accurate and timely revenue recognition.
Primary Duties:
- Perform all work in compliance with company quality procedures and standards.
- Ensures all required documentation is received before advancing equipment contracts for order processing for Federal Government.
- Reviews all equipment contract business terms and ensures contract execution is in compliance with the Federal Government Contract.
- Reviews customer PO / Funding Order documents to ensure alignment with contract.
- Create customer's pricing components in SAP. Reconcile the bundled pricing components to the customer's contract YPR 1 price.
- Create Equipment contracts in SAP.
- Create Equipment sales orders in SAP.
- Create the Reagent contract in SAP.
- Logs and maintains contractual and logistical information related to equipment orders in CRM through installation.
- Coordinate with supply chain to manage items on open orders (obsolescence, replacement materials).
- Coordinate with FS Admin to dispatch work orders.
- Communicate allocation results to instrument implementation team.
- Communicate backordered items to FSE.
- Invoice equipment at the appropriate time.
- Verify the proper accounting treatment is applied for each equipment deal.
- Coordinate with the install base team for equipment activation and functional location update.
- Create the billing plans for rentals and Equipment leases in SAP timely and accurately.
- Create the MFG and extended warranty contracts in SAP.
- Create and invoice bundled warranty contracts in SAP.
- Monitors contract performance of assigned regions and assists with determining compliance with terms and conditions of contract.
- Assist with internal and external audits as required.
- Assist with month end and year end close activities and related journal entries as required.
- Other duties and special projects as assigned.
Education, Skills, & Experience:
- 2 Years of experience in admin field or contracts
- Excellent communication skills, both verbal and written.
- Effective organization, attention to detail and the ability to meet deadlines are essential.
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Data analysis skills including exporting/importing data in Excel
