Continuous Improvement Specialist II

Find Your Career With LiftOne

We’re a family-owned company under the third generation of leadership. We have built our business on the principles of trust, integrity, and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities, and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses. We’re a privately held company, and our scale pairs with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges daily. We believe our employees are the key to our success and are committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries, and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, community, and company. Learn more about what it means to become a team member with LiftOne.

Summary

The Continuous Improvement Specialist provides continuous improvement and LEAN expertise to the entire LiftOne business and directly supports the execution of the Service Process Optimization by acting as an analyst, facilitator, consultant, trainer, and/or project manager as assigned. This role is integral to the cultural transformation in LiftOne, by which continuous improvement will be embedded in all regions and functions. 

Essential Functions

• Play a vital role in developing a Continuous Improvement culture by which all efforts drive an improved customer experience.
• Influence and guide leaders for LEAN methodologies, and look for opportunities to develop continuous improvement proficiency in those leaders
• Facilitates and/or leads rapid improvement workshops, kaizens, and other LEAN events to support the execution of Continuous Improvement projects
• Researches and identifies relevant benchmarks to establish standard work and standard operating procedures.
• Assisted in project management of service process optimization and other continuous improvement projects.
• Act as a 5S expert by performing ad-hoc audits in the branches and training new employees on the methodology
• Provide necessary training for employees to support continuous improvement ideas that all levels within the organization will generate.
• Analyze data and use value stream mapping to transform as-is processes and procedures.
• Deploy change management methodologies to implement operational changes across the enterprise.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor's Degree in Business, Engineering or Technology
• 1-3 years of experience in practicing LEAN methodologies (i.e., DMAIC, Kanban, Kaizen, 5S, Value Stream Mapping, Continuous Flow/Cell Design, Toyota Production System (TPS)) in an industrial or manufacturing environment
• 3-5 years of experience working in a leadership role
• 1-3 years of Project Management experience in an industrial or manufacturing environment
• LEAN/Six Sigma Green Belt Certified
• Strong verbal and written interpersonal skills with technical and non-technical content
• Experience with heavy machinery/equipment within a service-focused operation preferred
• 5+ years of experience in teaching and implementing CI/Lean methodologies, preferred
• PMP Certified, preferred
• 50% to LiftOne branches throughout Southeast

Computer Skills

Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)

Certificates, Licenses, Registrations

PMP Certification, preferred

Workplace Requirements

The physical demands and work environment described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. The employee must often lift, carry, push, pull, and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Depending on the site location, while performing the duties of this job, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles, outside weather conditions, and vibration. The employee may occasionally be exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, extreme heat, and the risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruiting, training, promoting, and retaining associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other characteristic protected by applicable local, state, or federal laws.

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