Process content update requests, clarifying details when necessary and making changes in appropriate sections of in-house content tools, while adhering to in-house quality guidelines
Setting up new products on the site including writing product descriptions in languages Arabic and English
Provide excellent customer service by responding in a professional manner upon completion of the request
Work toward daily productivity targets and team metrics; complete all work to program standards as defined for each process
Managing a good relation with the vendors for content updates and verifying any information needed initiated by either party
Responsible for the publication of new product offers on the apps/website
Editing uploading imagery and completing product attribution
Implement and maintain style guides in order to write content that is consistent with the brand and edits
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