** This is a remote, 12-month contract role that has the opportunity to extend**
Our client in the tech industry is hiring a Content Operations Manager. Responsibilities include:
- Manage Content Ops processes, workflows, and systems including DAM, project management instance, and content calendar
- Build and maintain documentation for processes and workflows, socializing these where necessary with cross-functional partners to ensure alignment and adherence
- Partner with Content Strategists to develop a steady cadence for auditing our in-market content and asset repository, leading optimization and updates to ensure accuracy and brand-consistency
- Project manage the development and execution of evergreen and campaign-based content initiatives, including building and maintaining workflows within our project management instance and liaising with partner teams to ensure the successful delivery of work
- Support Content Strategists on the development and management of our content architecture, taxonomy, and content journeys
- Partner with Content leadership and Data Science to track, analyze and report on the performance of our content programs
- Act as conduit between Content and Web team to facilitate efficient content publishing/production across owned web properties
- Foster a culture of continuous improvement by proactively identifying and surfacing opportunities for optimization, efficiency, and scalability across Content processes and systems
Requirements
- 4+ years of content operations and/or content management experience
- High level of comfort with the hands-on management of content tools and systems, including CMS (publishing and optimizing content), project management platforms (building workflows and managing projects in Jira, Asana, Airtable, etc), editorial calendars, and DAM/content repositories.
- Excellent project management and organization skills — runs a tight ship in terms of their work, and is highly detail-oriented
- Highly collaborative with a proven track record of working closely with cross functional stakeholders to achieve successful outcomes
- Results-oriented thinker who understands and is motivated by ambitious goals and KPIs
- Innately curious and eager to learn new things, with a bias for action
Preferred:
- Copywriting and/or editorial experience, and the ability to maintain brand and tone consistency across assets and platforms
- Sound understanding of SEO best practices and experience working on search intent content
- Familiarity with buyer journey mapping and how to implement these concepts into high-performing content journeys
- Previous experience managing a Digital Asset Management (DAM) platform
- B2B SaaS, software, high tech industry experience
Benefits
Compensation Range: $45-$48/hr
** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **
Benefits:
- 75% of employee-only Medical & Dental coverage
- Vision - opt-in available
- 401k
- PTO
- Laptop
- Life Insurance, Disability Insurance, AD&D coverage
- Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available
