Content Operations Coordinator | Education

At RV Education (EDU), we believe in the power of online learning to create opportunities and transform lives. In partnership with over 300 colleges and universities, we help individuals make smart educational decisions that meet their needs and career aspirations. Our trusted brands like BestColleges serve over 90 million unique annual visitors with educational resources and advice.

Red Ventures is seeking a Content Operations Coordinator to support content production on our Education team, working closely with internal and external content creators and marketing teams. You will track content throughput and deadlines, communicate with writers and marketing teams about assignments and other updates, and manage supplier procurement and costs. We’re looking for someone who is process-oriented and has close attention to detail. You should have strong written communication skills and feel comfortable communicating with colleagues at different levels. You will work with Google Sheets and/or Excel daily – intermediate Excel skills are required.

RV EDU is proudly headquartered in San Juan, Puerto Rico, and is dedicated to cultivating local talent and driving economic development on the island. While many of our roles are located in Puerto Rico, some are also located at RV’s main campus south of Charlotte, NC, or are remote-based.

This role requires a hybrid schedule and will be based out of our San Juan, Puerto Rico or South Charlotte area office, with in-office Monday-Thursday and fully remote work on Fridays each week.

We believe that diverse, inclusive teams are better teams. Think of the bullets below as guidelines: If you only partially meet the qualifications on this posting, we encourage you to apply anyway!

What You'll Do

• Manage day-to-day communications with freelancers regarding assignment questions, payment inquiries, and network updates 
• Own the procurement process: process requisitions, purchase orders, and invoices; internal tracking of budget
• Workflow maintenance: monitor and update workflow tools (Asana, Google Sheets) daily to ensure that assignments are flowing through the steps properly. Assess and mitigate any blockers. Identify and roll out process improvements for better efficiency
• Maintain freelance Google Drive and shared resources: regularly audit access, grant and remove access for freelance writers 

What We’re Looking For

• Strong detail management and personal ownership/accountability to the work
• Process-oriented; can identify process improvements and bring them to life
• Strong written and verbal communication skills
• Intermediate Google Sheets and Excel skills – comfortable manipulating data in spreadsheets with 1000+ rows. Requirements include creating pivot tables, conditional formatting, and creating spreadsheet templates to track relevant KPIs

Compensation

• Compensation Range: $45,000-$65,000*
  *Note actual salary is based on geographic location, qualifications, and experience

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology – including Bankrate, Lonely Planet, CNET, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey – from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected]. 

If you are based in California, we encourage you to read this important information for California residents linked here.