At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
The role of a Content Manager at LinkedIn Learning is to develop and implement a portfolio of courses for enterprise learners. This involves extensive market research and professional networking to understand the needs of both individual learners and enterprise buyers, and then to identify and recruit the best instructors and licensors for bringing the content to the LinkedIn platform. This role requires thinking, with the ability to build a broad and deep curriculum and support instructors throughout the course creation pipeline. Extensive cross-functional collaboration across multiple departments is also a key to success.
Responsibilities:
Drive, develop, and execute a content curriculum for the enterprise customer and learner that also aligns with the broader strategic objectives of LinkedIn Learning content strategy. Evaluate and evolve all aspects of this plan, including continually reviewing feedback and analytics; researching current and evolving educational needs; performing ongoing competitive analysis; attending industry conferences as needed; and developing a network of instructors and partners. This is a heavy instructor/content/talent acquisitions role with a need for smart strategic thinking.
Identify new topic areas and learning formats to expand the breadth and depth, and impact of the learning library for Japanese learners.
Recruit, assess, and retain the best possible instructor (subject matter experts) partnerships to execute the content plan, including acquiring high-profile instructors and partners, coaching partners for long term success, and managing long-term relationships by maintaining consistent communication (feedback, questions, and content suggestions); negotiate complex contracts and instructor compensation in collaboration with the Legal team.
Partner with the Content and Production teams on the execution of the strategic content plan, including hitting publishing targets for content signed and published, as well as securing a steady flow of content to key audiences.
Acquire and evolve a learning curriculum specific for enterprise learners at any point in their career and for any skill level.
Implement expertise around learning models, content improvements and other learning goals to develop a robust learning program.
Partner with marketing, sales, business development, and product teams to grow membership and engagement; includes educating and supporting those teams to further company and content goals.
Evangelize and champion branded third-party content offerings internally to ensure that the company is prepared to discuss our expanding library and its direction; includes developing, tracking, and sharing metrics and success criteria for segment performance.
Coordinate and champion select Content areas across the larger Content program; includes educating peers and helping contribute to high-quality coordinated results.
Acquire instructors/courses per a quarterly signing goal.
This role will require minimum travel
Basic Qualifications:
5+ years of experience in one or more of the following areas: client management, content acquisition, content management, recruitment, project management.
3+ years of experience managing multiple projects in various stages of the product development cycle.
Fluent (spoken and written) in Japanese; English communication skills required for internal company communication, team meetings, emails, documentation; additional library languages are a plus.
Preferred Qualifications:
Experience acquiring content, negotiating legal agreements, and managing instructor and partnership relationships.
Experience in Business and Technology related fields.
Strong research and planning abilities
Naturally entrepreneurial and thrives in a fast-paced environment of ambiguity and change.
Proven record of accomplishment communicating and collaborating with multiple stakeholders in various parts of an organization
Experience with Mac and Windows operating systems
Working proficiency in word processing, spreadsheet, and presentation software like Office 365 or Google Apps
Bachelor’s degree in business, technology, education, or communication-related program or equivalent.
Suggested Skills:
Content Management
Project Management
Negotiation
Data Analysis
Partner and Instructor Relationship Management
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