We’re very proud of our achievements:
In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄
We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.
We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.
Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.
Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.
The Job
Flo is looking for a Content Lead for our Flo for Partners team, brimming with innovative content ideas plus the passion and skill needed to lead a team towards a vision.
You’ll be working in a fast-paced, highly collaborative team of content, product, visual, medical and analytical pros tasked with driving repeat engagement with our app, so an ability to listen and learn as well as lead and inspire, is a must.
Expert at knowing what people want when they come to Flo, and then driving your team to deliver it, is what we’re after. Whether you already work in content for a product-led company or app, or you’re keen to transfer your content leadership skills to something new, this role provides an exciting opportunity for you to influence how the world’s couples get more in sync.
Your Experience
Must have:
- A CV that includes at least one previous content leadership role - be that at a project level, or something more senior. You know how to inspire and motivate a team of content creators to produce their best work, quickly in an often high-pressured environment. The team you’ll be leading is a talent-rich, ambitious bunch - you’ll need to know how to harness that ambition to the business’s best effect, and grow people into roles that will satisfy them and help us retain that talent.
- You also understand that great ideas and a talent-rich team are only half the battle; you also know it takes a lot of skilful planning and artful diplomacy to get those great ideas built, scaled and released, and you know how to do just that.
- A working knowledge of how content creation sits in the context of a wider working business. You should be comfortable and competent at pitching content ideas that align with, and deliver on, the company’s objectives, be able to explain how your ideas will deliver, and be ready and willing to pivot on a dime should the business need you to.
- An ability to lead and drive creative projects that involve a lot of different disciplines, from visual designers to content designers to product designers — taking into account everyone’s perspectives and contributions, formulating a path forward, and communicating that path to senior stakeholders.
- An ability to confidently organise, lead, and facilitate sessions and presentations related to all aspects of content planning, ideation, and production.
- A portfolio of highly-engaging multi-format content (written, audio, video, infographic), including short-form / social media content that has virality written all over it. You’re also highly experienced at delivering written health content that oozes medical credibility while maintaining its must-click status. You know where to go to source the best medical info and can turn medical jargon into easy-to-understand copy in a heartbeat.
- A contacts book filled with the best freelance video script writers, and future senior content editors. You know that a great Lead is only as great as the team they Lead and you know how to build one.
- A data-driven mindset that knows how to turn content analytics into content ideas, with the know-how to dispassionately review the performance of what you create – as well as plan improvements.
- A passion for leading and contributing to active, enthusiastic ideation sessions, as well as being skilled at training up teams to deliver them.
- You should be confident in managing complex content projects end-to-end, and mentoring others to do the same. You should be comfortable keeping tabs on a variety of projects at once and keeping calm when there’s a lot going on.
- A growth mindset. We need people willing to give and receive constructive feedback – and act on it. You should be open to spotting gaps in your knowledge and skills and be excited to close them, with support.
- Proactivity. You should be eager to deputise for your manager - the Director of Content and Creative - when needed. You’ll also be expected to spot opportunities for content or process improvements, pitching them with clear rationale, and helping to get them up and running.
- You have a strong understanding of the difference between app content and other mediums (e.g. web, print etc).
Nice to have:
- Having worked on content in a product company, especially an app.
- A track record of having produced sex and relationships content.
- Experience working in a company that uses Agile methodology.
- Having worked in a start-up environment.
- Experience using Looker, Jira, Figma, Miro, and/or Contentful.
What you'll be doing
You'll be responsible for:
- Leading a team of content creators in concepting, delivering and scaling content for our couples audience.
- The metrics of that content - our business sets ambitious goals and your job is to ensure your team’s content delivers on them.
- Ensuring your team creates release-ready content that passes our editorial, medical, and legal checks and delivers on our users’ needs.
- Checking the performance/business impact of the content you create and suggesting and planning improvements.
- Presenting your work and learnings to the wider / other teams.
- Running ideation sessions and workshops, where appropriate, to knowledge/skill share with other content creators.
- Developing a first-class roster of freelance content creators who are excellent at what they do and really ‘get’ Flo's mission.
Your targets will be:
- Hitting delivery goals and metrics targets with your team
- Suggesting content innovations that drive wider audience acquisition, deeper audience engagement and slicker processes for making that happen
- Creating a positive, honest, curious and collaborative environment within the team.
#LI-CC1
Ranges may vary depending on your skills, competencies and experience.
Reward
People perform better when they’re happy, paid well, looked after and supported.
On top of competitive salaries, Flo's employees have access to:
- A flexible working environment with the opportunity to come into the office and work from home
- Company equity grants through Flo’s Employee Share Option Plan (ESOP)
- Paid holiday and sick leave
- Fully paid female health and sick leave, in addition to holiday and regular sick leave
- Workations - an opportunity to work abroad for two months a year
- Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
- Career growth, progression, and learning development resources
- Annual salary reviews
- Unlimited free premium Flo subscriptions
- A whole host of other benefits (health/pension/social schemes)
Our Culture
We’re problem solvers, we’re adaptable, we’re empathy driven and results led.
People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.
Diversity, Equity and Inclusion
The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.
By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants
