About Carvana
Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no commission-based positions within our company. We are completely disrupting the auto industry by removing the painful process of the dealership experience and replacing it with a seamless and convenient online platform. Here at Carvana we are passionate about delivering exceptional service to every customer! After purchasing a vehicle online, the customer can choose to have that vehicle delivered straight to their doorstep, or if they live near one of our awesome vending machines they can pick it up there. One of our customer advocates will meet them with a BIG coin so they can experience our unique way of receiving their vehicle!
Position Overview:
Carvana is looking for a creative, passionate, and innovative Content Developer to create engaging and effective training content across our Inspection Center organization. The Content Developer will design, develop, facilitate, and pilot innovative and engaging learning solutions specific to our Inspection Center Operations (modalities include e-learning, videos, performance support tools, instructor-led courses, and blended learning).
What you’ll be doing:
- Partner with subject matter experts (SMEs) to identify training needs and effective training modalities for our target audience
- Interview SMEs and create content based on existing operations or new program launches in the Inspection Centers
- Apply tested instructional design theories, practice, and methodology to develop a dynamic and impactful curriculum
- Identify objectives and measures of success for the curriculum and create content that will meet those objectives and measures of success
- Provide creative exercises and activities that will enhance the learning process and create a valuable learning experience in a fast-paced, dynamic production environment
- Define the criteria used to judge the impactfulness of training, learner performance and develop proper assessment practices and tools
- Leverage instructional design and multimedia skills to design and develop new learning materials including videos, e-learning modules, workbooks, instructor guides, train-the-trainer guides, and job aids that will drive organizational learning and results
- Facilitate in-person learning modules and presentations
- Other duties as assigned
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- Applied knowledge of learning theories and instructional design models (experience with ADDIE, Agile, Bloom’s Taxonomy, Kirkpatrick, or other models a plus)
- Demonstrated expertise in creating engaging, high-quality learning activities and compelling course content that enhances the learning experience in a fast paced, Operationally-minded organization
- Demonstrated functional knowledge of e-learning tools such as Articulate, Captivate, and Storyline (Workday LMS is a plus)
- Experience working with a variety of SMEs and audiences from hourly manufacturing employees to senior management roles
- Comfort working in both manufacturing floor operations and office environments
- Fast learner with the ability to problem-solve, prioritize, and multi-task
- Strong analytical thinking and organizational skills
- Superior writing, editing, and proofreading skills
- Ability to travel up to 25%
What we’ll offer in return
- Full-Time Salary Position with a competitive salary.
- Medical, Dental, and Vision benefits.
- 401K with company match.
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
- A great wellness program to keep you healthy and happy both physically and mentally.
- Access to opportunities to expand your skillset and share your knowledge with others across the organization.
- A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
- A seat in one of the fastest-growing companies in the country.
Other requirements:
- Must be able to read, write, speak, and understand English.
We’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
