What is Content Design at Nu
Being a Content Designer at Nu is not about only writing or choosing the best words for a product flow. Actually, it is the practice of conveying how the product works through writing, always with a global analysis of tone, voice, accessibility, user needs, brand's message and business goals. We love to tell stories at Nu!
Once here, you will:
- Co-design with Product Designers to deeply understand user's pain points and feelings at every step of all our customer journeys.
- Partner with UX Researchers in order to analyze and understand research results of the project where you have the challenge of creating the texts.
- Work with Designers, Brand Managers, Product Managers and Copywriters to help set the vision and storytelling for content and drive cohesive product narratives across multiple platforms and touchpoints.
- Write clear, consistent, and concise user-interface content, emails, and push notifications following Nu's UX Content Guidelines.
- Represent and advocate for Content Design across different teams.
- Propose research and A/B tests to deliver better content and guarantee a more inclusive work, as well as ensure people-centered decision making.
- Build a deep understanding of the product audience and peculiarities to help to improve our current UX Content Guide.
What do you need to be part of the team?
Must have
- Great communication skills to showcase and share content centered work.
- Must be influential and passionate to align and bring other team members to understand content design decisions and concepts.
- Draw the line and the standard for content design at Nu with a global perspective.
- Impact and data driven decision makers focused on end to end solutions.
Nice to have
- Moderation, scripting and other forms of research.
- Experience in Fintech industry
- Design principles and applicable skills in prototyping
- Writing abilities in editing, journalism, creative or others
Desirable tool management
- Figma, sketch or alike prototyping platform knowledge.
- Notion or other types of dynamic content documentation.
- Typeform or alike written research experience.
- Miro or similar white boarding tools for workshopping.
Something very important we would like to mention: if you think that you do not meet all and every one of these requirements, please apply. We would love to meet you and we know that each person has a different experience. We have different projects and goals, perhaps your professional experience fits one of them!
