Consumer Panel Services Solutions Owner Operations

About Job

Accountable for delivering effective tech tools to enable Panel Management & Auditor-supported data collection.  Serve regional panel PL(Product Leader Ship) and Operations teams as internal clients , enable quality, panelist-centric data collection methods.  Lead cross-functional teams (Tech, Dsci, Product Leader Ship (PL), Ops) to design, develop, deploy tech enhancements.

Responsibilities

• Identify system features & performance gaps to enhance
• Facilitate PI (Product Incremental) planning process
• Assess enhancements & change requests
• Writing and delivering requirements to the Technology teams for solutions in scope
• Approve solution design, review prototypes to guide on time and accurate delivery
• Coordinating UAT (User Attendance Testing) (global)
• Maintaining system release communications, documenting and maintaining operational processes and training materials tied to the solution.
• Manage early stages of deployment / hypercare (monitoring period post- deployment)
   

• 3+ years of work experience, ideally in implementing new process and technologies
• Fluent in Business English
• Ability to engage, develop and develop talent
• Good understanding of process and operational metrics
• Technically savvy to work on analytical tools
• Highly effective communication skills matched with good presentation and influencing skills
• Ability to operate effectively with high energy and flexibility in a fast-paced, constantly
• Result oriented with aptitude for continuous process improvements
• Business acumen
• Attention to detail
• Strong organizational skills

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion