AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
AHEAD is looking for a level 1 Configuration Technician to join the organization. This position will be responsible for following platform documentation, processes, and production defaults in order to properly apply customer-specific, order-specific, and hardware-specific software.
Roles & Responsibilities
- Install and configure various operating systems across a wide range of hardware.
- Create and configure RAID arrays.
- Flash custom BIOS and firmware into hardware.
- Install software images through internal PXE environment.
- Troubleshoot computer hardware issues.
- Communicate production problems with Production, Engineering and Sales departments.
- Identify and quarantine defective hardware.
- Document deviations, defects and quarantined systems that will allow the necessary teams to resolve issues and provide information that enables continuous improvement the process.
- Perform diagnostic testing using 3rd party software such as PCDr or MemTest as well as manufacturer software such as Seatools.
- May be required to work extended hours as needed during peak times
Qualifications
- Requires a high school diploma or equivalent and 1 – 3 years in the assembly manufacturing field.
- Experience using computer and e-mail, including some proficiency in Microsoft office products desired.
- Must have experience with computer hardware.
- Experience with various operating systems desired.
- Linux experience preferred.
- Work well with others and demonstrate a great work ethic.
- Ability to lift 50 lbs.
- Relies on instructions and pre-established guidelines to perform functions of the job.
- Must be able to work additional hours and weekends when required.
Preferred Education & Experience
- High school diploma or equivalent
- Experience with computer hardware
- Experience with various operating systems, Linux preferred
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
