The Risk & Compliance team plays a key role in protecting our customers and Moneybox and works closely with the rest of the business. This Senior Compliance Manager role will be a subject matter expert in payments and conduct, and be responsible for advising on and overseeing Moneybox’s payments processes, as well as broader conduct risk responsibilities.
What You’ll Do
- Working closely with the rest of the Risk & Compliance team and the business, you will help Moneybox build a best in class payments system as well as ensure effective management of key aspects of conduct risk. You will be involved in, but not limited to, these duties:
- Advise the business to help build a great payments experience so our customers can seamlessly contribute to and withdraw from their Moneybox products
- Be the Compliance lead on key aspects of conduct risk, including but not limited to: consumer duty; vulnerable customers; senior managers and certification regime; conflicts of interest; and whistle blowing
- Provide compliance oversight of payment services and conduct risk through monitoring and periodic reviews to ensure they work as planned and deliver good customer outcomes
- Manage relationships across the business
- Carry out regulatory projects to deliver change
- Prepare and maintain policies and procedures
- Promote awareness and provide training when necessary on regulatory requirements and expectations
- Contribute to broader work carried out by the team to continually enhance controls
- Keep up to date with regulatory developments and initiatives impacting your responsibilities
Who you are
- A driven, motivated person who’s looking to build their career at an exciting, fast-growing company that’s trying to make a positive mark on the world.
- Has a strong bias for action.
- Has an independent and questioning mind.
- Able to adapt quickly and manage competing priorities.
- Takes a methodical, analytical approach to make good judgements.
- Unafraid to take on new challenges, developing deep knowledge in new areas.
- Naturally personable, a great communicator who has a passion for their work and the people they work with.
- Knows how to have fun whilst maintaining a professional outlook.
Experience and Skills
- Experience in overseeing payments and conduct risk
- Detailed knowledge of UK regulatory requirements, particularly requirements relating to the Payment Services Directive
- University educated with at least one degree
- Great communication and listening skills
- Fluency in English
- Ability to work with minimal guidance
What’s in it for you?
- Opportunity to join a fast-growing, award-winning and super ambitious business.
- Work with a friendly team of highly motivated individuals.
- Be in an environment where you are listened to and can actually have an impact.
- Thriving collaborative and inclusive company culture.
- Competitive remuneration package.
- Company share options.
- A benefits package that includes Gympass, a personal learning budget, subsidised private medical insurance, matched pension contributions up to an additional 2% and more!
- 25 days holiday + bank holidays.
This is a hybrid role. Our office is in London, by the Oxo Tower
