Who We Are
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom.
OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps).
OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About the Opportunity
We are looking for a passionate and proactive Community Specialist with a keen interest in the crypto industry. As a key player in supporting our growing community, you will assist the growth team in engaging with users, moderating online forums, organizing online events, and creating positive community experiences. If you're excited about crypto, online engagement, and building strong communities, we want to hear from you!
What You’ll Be Doing
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Assist with daily operations of the community, including managing forums, social platforms, and chat groups.
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Moderate crypto-related discussions to ensure a positive and engaging environment.
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Help plan and organize online events, such as webinars, live chats, and community meetups.
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Actively engage with other crypto communities to expand our brand's influence at a local level.
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Provide support for content creation, including helping with translations, proofreading, and content publishing.
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Collaborate with internal teams to ensure community feedback and market insights are shared.
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Engage with community members via social media, responding to questions and promoting company initiatives.
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Participate in live events helping users and the community with product related inquiries
What We Look For In You
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Familiarity with the crypto/Web3 industry and community engagement practices.
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Strong communication skills, both written and verbal.
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Knowledge of social media platforms, forums, and community management tools (e.g., Telegram, Discord).
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Strong organizational skills and the ability to handle multiple tasks.
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A passion for fostering community relationships and helping users navigate the crypto space.
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Previous experience in a community role or customer support within the crypto industry.
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Knowledge of Telegram, Discord, or other community engagement platforms.
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Basic understanding of content creation, including graphic design or video editing.
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Interest in or experience with hosting online events such as webinars or live streams.
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Fluent English proficient.
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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More that we love to tell you along the process!
