Community Sales Liaison

Clover is reinventing health insurance by working to keep people healthier.

The Growth team is responsible for growing Clover's geographic footprint by identifying, evaluating, developing, and gaining access to new territories. We make the first impressions on community stakeholders & serve as the frontline ambassadors of Clover's Missions. We aim to have authentic connections with a wide range of stakeholders, uncovering opportunities to offer a whole new kind of Medicare to prospective members.

The Community Sales Liaison is a member of the Clover Health sales team and is responsible for creating sales opportunities and health plan awareness in the assigned geography. This includes finding events for brokers to work and drive enrollments and supporting the development of member events.

This is a field-based position that requires traveling throughout Dorchester and Berkeley, South Carolina.

As a Community Sales Liaison, you will:

• Act as a liaison for brokers in the assigned territory and build brand awareness and corporate visibility for Clover.
• Partner with others on the sales teams to identify and prioritize key agencies and community-based organizations for engagement to support the sales pipeline and promote our health plan presence.
• Develop and maintain a favorable relationship with the surrounding community organizations.
• Generate community interaction reports and provide market details.
• Plan and facilitate outreach activities, special events, and presentations including coordinating event logistics such as reserving space, catering, communication, and distributing materials.
• Ensure adequate pre-sales or other collateral materials are available to participants in any sales or member seminar as appropriate. Maintain compliance with the marketing guidelines of the state laws and regulations.

Success in this role looks like:

How is success measured in the first 90 days?

• Develop a deep understanding of Clover’s products and their strengths relative to competitors in the markets, particularly those you are assigned to 
• Develop a deep understanding of Clover’s policies and procedures to maintain compliance with marketing guidelines and order collateral materials 
• Participate in events, such as member meetings, in assigned territory
• Begin building relationships with key agencies and community-based organizations on Clover’s behalf 

How is success measured in the first 6 months?

• Built Strong relationships with key agencies and community organizations where our external partners see you as a trusted resource on Clover’s behalf 
• Identify opportunities for sites and sponsorship to promote the Clover brand in assigned territory
• Lead events, such as member meetings, in assigned territory
• Demonstrated ability to impact sales and retention numbers relative to goal in assigned territories

How will success be measured in the future?

• Sales and retention metrics relative to goal in assigned territories
• Strength of relationships with agencies and community organizations 
• Quantity and quality of events and sponsorships identified and organized 
• Market intel knowledge in assigned territories 

You should get in touch if:

• You reside in South Carolina, preferably around Dorchester/Berkeley counties (required).
• You have at least 2+ years of experience in community development, building key contacts.
• You have at least 1+ years of experience with Medicare/Medicare Advantage.
• You have a valid South Carolina driver's license and reliable means of transportation (required).
• You have strong organization skills, creativity and member focused approach.
• You have effective relationship building and interpersonal skills.
• You are highly organized and have excellent time management skills.
• You are passionate and mission-driven about improving the lives of Medicare eligibles in your community.
• You are a people person and relationship builder. You enjoy interacting and building relationships with different types of people every single day.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous time-off policy.
  • Full-time hourly employees accrue up to 18 days of vacation per year
  • Clover recognizes 10 federal holidays including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, 1 floating holiday, and a Week of Rest (the last week of December)
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.