Community Manager (Temp to Perm)

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are over 300 people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

Our clients span the leading brands in finance, technology, media, CPG, real estate, and many other categories. These partnerships have earned us multiple awards and recognition: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Digiday’s Most Innovative Media Agency and most recently the AdAge A-List.

When we gush about our badass creative team we don't start with the Lions, Clio, or Emmy awards; or our long legacy of working with celebrity talent; or even being the force behind some of the most recognizable campaigns in the game. We start with data science and analytics, because what we value most is the real impact we make for our clients and their audiences. That’s how we know our creatives are the best.  Our end-to-end creative and production services have the ability to concept, create, shoot, edit and optimize across traditional advertising, digital, social, and experiential all in-house. That’s how we produce the breadth of assets modern marketing campaigns require more efficiently, without sacrificing quality.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

Known is looking for a temp-to-perm Community Manager to join the Social practice, working with clients spanning consumer and entertainment brands. The Community Manager will be responsible for supporting social content ideation, copywriting, publishing, listen and response, and social measurement/reporting. A quality Community Manager will have exceptionally strong communication skills, a mastery of core social platforms, copywriting and time management skills, as well as immaculate attention to detail. 

Candidates must be based in NYC and be available to attend in person work sessions/meetings with clients as needed. 

WHAT YOU’LL DO

• Lead community management for reputable brand clients, inclusive of monitoring, assessing and responding to social media mentions, replies and comments
• Drive social copywriting that embodies the brand’s tone and voice
• Support social content ideation in conjunction with creative teams
• Keep a pulse on current events, online trends and potential controversies or threats relevant to the brand
• Spearhead measurement and reporting with assigned clients
• Deliver insights to both client and internal teams to inform strategy
• Bridge the gap between strategy and creative teams, driving effective communication across both groups

WHAT YOU HAVE DONE/WHO YOU ARE

• You possess a demonstrated deep knowledge of key social platforms, including Facebook, Instagram, TikTok, Twitter and YouTube
• You have exceptional communication and task management skills, helping teams anticipate consumer and account challenges early
• Your previous experience includes social publishing, copywriting, strategy, community management
• You have managed handles for reputable brands and proven their ability to do so while meeting/exceeding measurement metrics
• You are an innovative thinker and creative copywriter who can match tone and speak to audience demographics
• You are trustworthy, collaborative and enjoyable to work with
• You have a baseline knowledge of paid social media practices, including boosting of organic content across platforms

YOUR BACKGROUND INCLUDES:

• 2-5+ years of social media, community management or copywriting experience, preferably within a fast paced agency environment
• Undergraduate degree in copywriting, advertising, public relations or similar field

SOME OF OUR PERKS

• Unlimited paid time off
• 401k with company matching and no vesting period
• Generous medical plan
• Paid parental leave
• Company-wide events and retreats

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The temp to perm position with a base pay rate of $50-$60/hour. This range is posted in compliance with state and municipal Pay Transparency laws.