Community Manager / Social Content Publisher

The salary range for this position is $70,000-75,000

Reporting to our Social Content Director, we've got an exciting opportunity for a Community Manager / Social Content Publisher to join our Emmy Award-winning Creative Social team, working with one of our partners - a prestigious entertainment streamer.

The candidate will also be responsible for working with key brand stakeholders to address sensitive or controversial topics, adhere to established protocols for content publication, moderation, make recommendations to processes, tactics, and maintain quality assurance.

Responsibilities:

• Prepare a large volume of content for publishing in social media publishing platforms and publish each post in real-time via social platforms.
• Maintain a rigorous posting schedule across up to 10 social media platforms
• Oversee the quality control of every post before it goes live.
• Manage multiple workflows simultaneously and get ahead of any shifts in timelines or scheduling.
• Report feedback from users and escalating any issues promptly.
• Capture important data, trends, sentiments and reactions to content messaging formats across all communities.
• Maintain rigor around content publishing across file types and platforms.
• Evaluate content against business criteria and flag any potential risks.

• 3+ years experience in community management on behalf of a brand.
• 3+ years of experience posting a high volume of content across channels and platforms such as X, YouTube, Giphy, Instagram, TikTok and Facebook.
• You'll have a deep passion for entertainment and entertainment fandoms
• You'll be great at scrutinizing work and picking up on errors before it goes live.
• You'll understand mainstream social media audiences and pop culture globally.
• Somebody who is creative and open to join team brainstorms, utilizing their community knowledge to build content ideas.
• Must be a team player, and be able to wear different hats.

Note: We emphasize skills, expertize and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resumer in English.

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus and 401k retirement plan.

🏥 Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.

All your information will be kept confidential according to EEO guidelines.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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