Media.Monks is hiring a

Community Manager

Cairo, Egypt

About the Role

Media.Monks is looking for a Community Manager to join our ever-growing Cairo-based team, working on a rotational shift basis.  In this role, you will leverage your communication skills to drive forward the social media communication strategy for our clients' brands to build engagement and lead community insights.

Responsibilities:

  • Work with the content teams to input on content calendars and how they come to life, including the timely publishing of social media posts.
  • Respond to comments and customer queries, across social media channels, in a timely manner.
  • Monitor and report on feedback and online reviews.
  • Participate in events to build community and boost brand awareness.
  • Work closely with data strategists to provide monthly and quarterly reports and optimisation opportunities.
  • Work collaboratively with social strategy, account management and creatives to ensure social media channels are on brand at all times.
  • Stay up-to-date with digital technology trends.
  • Analyse the conversation around the brand daily.

 

About You

The essentials:

  • 3+ years of experience in Community Management.
  • Knowledge of social media good practices in terms of formats and tone of voice
  • Ability to identify and track relevant community metrics.
  • Knowledge of metrics, social listening tools and digital reports.
  • Experience in developing or implementing community manager strategies.
  • Excellent verbal communication skills in English & Arabic.
  • Excellent writing skills in English & Arabic.

 

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About Media.Monks:

Media.Monks is the global, purely digital, unitary operating brand of S4Capital plc. Since 2021, Media.Monks has combined diverse solutions—media, data, social, platforms, studio, experience, brand and technology services—to serve as a consultative partner integrating systems and workflows that deliver unfettered content production, scaled experiences and data science fueled by AI and the industry’s very best talent and teams.

Media.Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has earned a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23), and earns continual inclusion in AdExchanger’s Programmatic Power Players (2020-23). It has also been named Adweek’s first AI Agency of the Year (2023). Business Intelligence has recognized Media.Monks in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning, and AI Product for its service Monks.Flow. Media.Monks has earned the title of Webby Production Company of the Year (2021-23), won a record number of FWAs, and a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

Disclaimer: 
  • Responsible for resourcing and implementing security controls for your teams processes and systems
  • Responsible that all your personnel apply information security in accordance with the established information security policy
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