The Customer Experience Team:
At Casebook, our Customer Experience Team is responsible for the end to end customer experience, so our aim is to enable our customers to maximize their impact. As an all remote team, we pride ourselves on our dynamic team environment, where collaboration, innovation and fun come together. Together, we work tirelessly to ensure that our customers receive the assistance and guidance they need to succeed. Join us and be a part of a team that's passionate about making a difference for our users every day.
Job Title:
Community Manager
Reports to: CCO
Job Summary:
The Casebook Customer Experience team seeks an experienced and entrepreneurial Community Manager to join our expanding team. Reporting directly to the Chief Customer Officer, this role demands a driven self-starter with a background in community management, preferably within the nonprofit sector or with a demonstrated understanding of its dynamics.
What You Will Be Doing:
What Makes You a Great Fit for the Team:
Join the Movement
At Casebook PBC, we're more than just a software company—we're changemakers. If you're ready to impact lives, nurture relationships, and lead the charge in engagement marketing, we want to hear from you. Join us in empowering communities and shaping the future of human services. Your journey starts here.
Casebook PBC is also an equal opportunity employer. At Casebook PBC, we appreciate the value of diversity, and strive to create and support a workforce representative of the population we serve. Casebook PBC is committed to creating an inclusive and respectful environment for all employees, and does not discriminate on the basis of race, color, religion, sex, gender expression and identity, national origin, political affiliation, sexual orientation, sexual and reproductive health decisions, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
Location: Remote
Salary Range: $50,000 - $70,000
Culture and Benefits Summary: Casebook PBC is proud to be a certified Great Place to Work: https://www.greatplacetowork.com/certified-company/7015438