Job Overview:
As the Community Manager, you'll play a vital role in our Community Association's success by delivering exceptional customer service to owners, residents, clients, and vendors while supporting overall business operations.
Your Responsibilities:
- You will be the go-to guy in regards to all areas related to the property
- Provide outstanding customer service to clients and vendors.
- Respond promptly to inquiries, resolving questions and concerns.
- Assist in financial management and recordkeeping.
- Facilitate the bid process.
- Conduct necessary site inspections.
- Maintain records efficiently in Connect, including work orders, resident information, and community documents.
- Ensure meticulous record and file management adhering to company procedures.
- Attend relevant Board meetings.
- Aid in preparing Board meeting agendas and reports.
- Help establish an annual association calendar.
- Assist walk-in homeowners, referring them to the Community Manager when needed.
- Handle mailings as required.
- Maintain organized records in binders.
- Collaborate weekly with the Community Manager to ensure action item completion.
- Punctuality and regular attendance are essential.
Skills & Qualifications:
- College degree or equivalent work experience is a must.
- Minimum of 2 years in a customer service role.
- Strong organizational, written, and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and email.
- Exceptional organizational and project management skills.
- Advanced written communication and Microsoft Office skills.
- Knowledge of basic accounting and budgeting procedures.
- Ability to thrive under pressure, handle multiple tasks, and coordinate team efforts.
- Proficient record-keeping and reporting abilities.
- Effective at conceptualizing and organizing multiple programs and tasks.
- Adaptable to changing priorities and interruptions.
- Able to work effectively in a potentially stressful environment.
What We Offer:
As a full-time exempt associate, you'll enjoy comprehensive benefits, including medical, dental, vision, and more. Additionally, you'll receive paid time off, holidays, and a 401k plan with a company match. Occasional travel may be necessary for training and company events.
Compensation:
Competitive annual salary ranging from $45,000 to $50,000.
