BlackBear is hiring a

Community Manager

Topeka, United States

Job Overview:

As the Community Manager, you'll play a vital role in our Community Association's success by delivering exceptional customer service to owners, residents, clients, and vendors while supporting overall business operations.

Your Responsibilities:

  • You will be the go-to guy in regards to all areas related to the property 
  • Provide outstanding customer service to clients and vendors.
  • Respond promptly to inquiries, resolving questions and concerns.
  • Assist in financial management and recordkeeping.
  • Facilitate the bid process.
  • Conduct necessary site inspections.
  • Maintain records efficiently in Connect, including work orders, resident information, and community documents.
  • Ensure meticulous record and file management adhering to company procedures.
  • Attend relevant Board meetings.
  • Aid in preparing Board meeting agendas and reports.
  • Help establish an annual association calendar.
  • Assist walk-in homeowners, referring them to the Community Manager when needed.
  • Handle mailings as required.
  • Maintain organized records in binders.
  • Collaborate weekly with the Community Manager to ensure action item completion.
  • Punctuality and regular attendance are essential.

Skills & Qualifications:

  • College degree or equivalent work experience is a must.
  • Minimum of 2 years in a customer service role.
  • Strong organizational, written, and verbal communication skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and email.
  • Exceptional organizational and project management skills.
  • Advanced written communication and Microsoft Office skills.
  • Knowledge of basic accounting and budgeting procedures.
  • Ability to thrive under pressure, handle multiple tasks, and coordinate team efforts.
  • Proficient record-keeping and reporting abilities.
  • Effective at conceptualizing and organizing multiple programs and tasks.
  • Adaptable to changing priorities and interruptions.
  • Able to work effectively in a potentially stressful environment.

What We Offer:

As a full-time exempt associate, you'll enjoy comprehensive benefits, including medical, dental, vision, and more. Additionally, you'll receive paid time off, holidays, and a 401k plan with a company match. Occasional travel may be necessary for training and company events.

Compensation:

Competitive annual salary ranging from $45,000 to $50,000.

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