About Us:

MON Co. is a development studio and publisher at the intersection of gaming, entertainment, and blockchain technology. Originally operating as LiquidX, MON Co. is the force behind Pixelmon, its flagship IP franchise, and MON Protocol, a cutting-edge Web3 platform. The company is led by a team of seasoned executives from top gaming and entertainment studios. MON Co. aims to deliver high-quality, engaging experiences across a variety of entertainment platforms, including games, digital content, and transmedia storytelling, as it bridges the gap between Web2 and Web3.

MON Co.’s ecosystem includes MON Protocol, which drives Web3 partnerships and tokenized gaming economies, and MON Ventures, which invests in emerging IPs and projects like Eternal League. With a growing community of over 1 million Pixelmon fans, a robust partner network of over 80 blockchain-native games, and a rapidly expanding portfolio, MON Co. is dedicated to shaping the future of entertainment for a global audience.

For more information on MON Co., please visit: https://www.mon.co

The Challenge:

We're looking for a dynamic and experienced Community Lead to drive the growth and engagement of our gaming community. This role will focus on nurturing a vibrant, positive community environment, managing player sentiments, and providing actionable feedback to our game development team. In addition, the Community Lead will manage and mentor the community team to ensure effective community management across all channels.

What You Can Expect To Work on:

• Community Growth & Engagement:
• Develop and implement strategies to grow and sustain a thriving gaming community across social media, forums, and in-game channels.
• Foster a welcoming environment by engaging with players, encouraging discussions, and ensuring a positive community culture.
• Act as the primary spokesperson for the community, handling communications during both routine interactions and crisis situations.
• Sentiment Management & Feedback Consolidation:
• Monitor community sentiments and trends, identifying potential issues or areas for improvement.
• Collect, analyze, and relay community feedback to the game design and development teams, ensuring player voices are heard and integrated into product decisions.
• Collaboration & Strategy:
• Work closely with marketing, customer service, and game development teams to align community initiatives with overall business objectives.
• Develop and execute community-driven campaigns and initiatives that boost brand awareness and player retention.
• Moderation & Community Management:
• Establish and enforce community guidelines to maintain a respectful, inclusive, and safe environment for all players.
• Train and manage community moderators, ensuring consistent and fair enforcement of policies across all channels.
• Data-Driven Insights:
• Utilize analytics tools to track community growth, engagement metrics, and campaign performance.
• Provide regular reports and strategic insights to inform future community-building efforts.

Requirements

What You Need to Succeed:

• Proven experience (minimum 3-5 years) in community management or a related role within the gaming industry.
• Demonstrated success in growing and nurturing online and offline gaming communities.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse audiences.
• Strong analytical skills to interpret community data and feedback into actionable strategies.
• Experience in event planning and execution, with a track record of successful community events.
• Proficiency with social media management, community platforms, and moderation tools.

Additional Skills & Attributes:

• Passion for gaming and a deep understanding of the gaming landscape and player culture.
• Creative thinker with strong problem-solving abilities and a proactive mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to manage multiple projects simultaneously and adapt to evolving community needs.
• Prior experience with influencer partnerships and collaborative marketing initiatives is a plus.

Benefits

Benefits and Why You'll Love Working With Us:

• We Listen. Your voice matters. We value your ideas and suggestions, and we’re always evolving based on your input. Together, we build a culture of continuous improvement and collaboration.
• Our People. At Mon Co, you'll work alongside a dynamic, multicultural, and talented team that’s not just skilled, but also fun, supportive, and inspiring. You’ll be proud to work with people who value diversity and teamwork as much as you do.
• On the Edge of Innovation. Stay ahead of the curve. We work on cutting-edge technologies and trends, including Web3 and blockchain, empowering you to grow in an ever-evolving landscape.
• Flat Organisation. We believe in a true decentralised spirit. Whether you’re new or seasoned, everyone has an equal voice. We collaborate across all levels, fostering an open, transparent, and supportive environment where every team member contributes to our success.