Communications Specialist

Responsibilities and Opportunities:

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Strategic Development: 
• Create compelling message aging and positioning for different target audiences of the Achievers product 
• Develop persuasive communication campaigns to drive program usage and adoption 
• Develop communication plans based on the organizational and internal goals of our customers 
• Contribute to the development of proposals and presentations to stakeholders 
Campaign Support and Ownership: 
• Support the planning and execution of customer campaigns under our paid service model 
• Monitor and report on performance to optimize effectiveness 
• Find process improvement efficiencies within our workflows 
Customer Enablement: 
• Collaborate with cross-functional teams to ensure consistent communication of messaging related to our product, thought leadership and best practices 
• Create material to enable program administrators to successfully run their Achievers program through thoughtful communications strategies 

Qualifications:

• Have a post-secondary degree in Communications, Journalism or related field, and 2+ years professional experience in internal/corporate/employee communications 
• Have the proven ability to create content and craft key messages related to employee/human resources matters 
• Have outstanding listening and communications skills, both written and oral 
• Be confident at influencing at all levels of the organization and be more than approachable with your superior interpersonal skills 
• Be proficient in multiple forms of communications technologies and approaches 
• Be an expert writer in internal and employee communications that are engaging and informative 
• Be adaptable, proactive, deadline-driven, results-oriented, highly organized and detail-oriented 
• Demonstrate expert proficiency with MS Windows/MS Office Applications 
• Embrace change and have experience in supporting change management process 
• Enjoy working within a fast-paced, performance-based SAAS or similar professional environment 
• Be a self-starter, able to work with general direction and exercise independent judgment 
• Embrace lifelong learning 
• Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and Achievers policies and procedures 
• Sincerely show in every aspect of what you do that you are a great employee and dedicated team member of Achievers