Position Summary
This position is responsible for managing and coordinating the installation and startup of a large volume of Caterpillar generator packages. This role will work closely with skilled MMC field technicians, project management peers, third-party packagers, site contractors, and our customers by leading onsite resources, addressing technical inquiries and ensuring the seamless application of the Caterpillar and ancillary equipment.
Position Duties/Responsibilities
- Plans, manages and coordinates all aspects of new projects from initial receipt of the purchase order through completion, including, coordinating product delivery to customer acceptance, and ensuring a smooth and efficient process.
- Quality Assurance: Confirm that all delivered equipment meets site requirements and responds proactively to requests for additional information or changes.
- Logistics Coordination: Oversee the delivery, offloading, and installation of equipment, supporting technicians and contractors to guarantee correct installation and adherence to customer timelines.
- Financial Management: Manages and monitors the project expenses and schedules to maximize profitability while ensuring high levels of customer satisfaction.
- Technical Expertise: Be the focal point to provide answers to technical questions and application questions about Caterpillar and other related products, supporting engineering teams, contractors, and sales teams.
- Collaboration: Work with vendors to resolve technical inquiries and build strong relationships with suppliers to enhance project outcomes.
- Adaptability: Perform additional related duties as needed to support team success.
Supervisory Responsibilities:
- No formal supervisory responsibilities
Position Requirements
Required:
- High School Diploma or GED
- 10+ years of experience or the equivalent in project management, purchasing and/or customer service, preferably in the electric power industry and particularly with Caterpillar.
- Advanced computer skills, including experience using Microsoft Office software, as Word and Excel, AutoCad, data base systems and the ability to operate CAT PC and Main Frame Programs.
- Thorough understanding of the installation and application of electrical and mechanical products.
- Requires ability to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands.
Preferred:
- Knowledge, skills and abilities typically acquired through college degree in electrical engineering or the equivalent.
- Direct knowledge of Caterpillar generator set products.
- Experience with CxAlloy or other similar commissioning software platforms.
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Excellent time management and organizational skills
- The ability to understand and respond to questions related to submittals and specifications
- Strong verbal and written communication skills
- Strong teamwork and interpersonal skills
- Detail oriented
- Computer skills, including experience using Microsoft Office software, such as Word, Excel, and Teams.
Other Requirements of Position
- Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager.
- Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies.
- If an error is made while in this position, it will require moderate effort to identify the error and can create a moderate impact on the company financially
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
