The Commercial Strategy & Process Lead position is a senior role that contributes to overall business success through:
Strategic Planning & Execution
Process Optimization & Improvement
Performance Metrics & Reporting
Change Management
Offering, Configure, Price, Quote & Entitlements
This is a global role, and the successful applicant will benefit from working closely with colleagues across the world, including the UK, US and Scandinavia.
We are looking for an individual with a successful track record in business strategy execution or enterprise consulting, ideally in a software/technology setting. The individual will have a good base of knowledge, will be capable of managing their time and priorities and looking to progress their career in a new organization. A minimum of 5 years' experience in a strategy/consulting capacity is required.
The Commercial Strategy & Process Lead is a conscientious individual, taking personal ownership of any information shared to the team and will seek to understand the business context within which we operate at IFS.
IFS has a committed equal opportunities culture. This role benefits from flexible working and while time-zone requirements will at times require work in unsociable hours, there is both a full understanding and active encouragement to foster a work/life integration that works well for the employee. Additionally, we provide coaching, enablement and development for all employees.
Essential Duties and Accountabilities
The Commercial Strategy & Process Lead will take responsibility for the following:
Strategic Planning & Execution
Process Optimization & Improvement
Performance Metrics & Reporting
Change Management
Offering, Configure, Price, Quote & Entitlements
Process Owner for the end-to-end flow between establishing an offering and then how the field sales/presales team then configures, prices and quotes toward customer, culminating in an Entitlement being managed in the system
Pricing:
Drive project management of initiatives, as well as working closely with senior colleagues to i) understand pricing models ii) create clear and accurate communications iii) support costing exercises iv) capturing and compiling feedback from sales, marketing and customers vi) supporting and driving ad-hoc projects as the year progresses.
Packaging:
Project manage collaborations between product teams in IFS Research & Development (R&D), Global Customer Services (GCS) and the respective marketing teams as products and services are brought to market. Support and lead content creation with technology experts, support campaigns, work with online and digital teams.
Commercial:
Working with a number of different departments to make smart, informed decisions about how the company makes money. This can involve looking internally at what we do uniquely well or can improve, as well as looking externally for ideas and a competitive edge. This also requires consistent and clear communication with the wider business and our customers. The Commercial Strategy & Process Lead will project manage a number of these initiatives.
Learning Mindset:
A role of this type should be a give and take experience. This role will provide a wide and varied exposure to a range of tasks and aspects of the business. Our expectation is that the Commercial Strategy & Process Lead will be highly motivated to both learn and contribute in equal measure.
IT proficiency:
Exposure to Microsoft Office (word, ppt, excel) is essential. Any additional experience with other software e.g. OpenAI is a bonus. Further training will be provided.
Overall Required Competence
The Commercial Strategy & Process Lead is a trusted member of the Global Operations team, they will be able to demonstrate:
Essential:
Desirable:
We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.