mylo, the Open Loop Consumer Finance arm of our Sharia-compliant organization, is at the forefront of transforming the consumer financing industry in Egypt. Leveraging the power of AI, we're dedicated to providing simplified access to financial wellbeing for everyone.
The Commercial Director will be responsible for leading and overseeing the commercial strategy of our organization within the consumer finance sector. This role requires a strategic thinker with a proven track record in driving revenue growth, developing key partnerships, and enhancing market presence. The ideal candidate will possess strong leadership skills and a deep understanding of market dynamics in the financial services industries.
Requirements
Merchants Acquistion and Partnerships:
- Lead a team of sales professional across all regions to drive revenue growth and exceed sales target and to ensure efficient onboarding of new merchants.
- Handle issues and complaints related to merchant accounts and transactions.
- Implement strategies to maintain a healthy and active merchant network.
- Develop and implement sales and Partnerships strategies to increase customer acquisition and engagement.
- Oversee the Direct Sales team and their activities in onboarding new customers.
- Set performance goals and objectives for the sales team.
- Provide ongoing training and development opportunities to enhance their skills.
- Grant CF limits to customers, enabling them to make purchases from our merchant network.
- Work to increase traffic and sales on our app by listing products from merchants.
Client Management:
- Manage key client accounts and ensure high levels of customer satisfaction.
- Foster strong relationships with clients to drive loyalty and retention.
- Build and expand mylo's network of merchants across various industries.
- Monitor the health of the merchant network, ensuring its profitability and activity.
- Develop and execute strategies to attract new merchants and retain existing ones.
- Identify market trends and opportunities within each category.
- Develop strategies to optimize sales and profitability within each category.
Strategic Planning:
- Developed and implement strategic plan to expend market share and increase customer base.
- Conduct market research to identify new opportunities for product development and innovation.
- Develop pricing strategies that maximize profitability while remaining competitive in the market.
- Stay up to date on industry trends, market development and regulatory changes that may impact the business.
Qualifications and Skills
- Bachelor’s degree in finance, Business Administration, or a related field; MBA preferred.
- A minimum of 10 years of experience in commercial leadership roles within the financial services or FMCG sector.
- Proven track record of driving revenue growth and achieving sales targets.
- Strong understanding of product development processes and customer needs in financial services.
- Excellent analytical skills and problem-solving skills.
- Exceptional leadership and team management capabilities.
- Strong communication and interpersonal skills, with the ability to build lasting relationships.
Benefits
Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.
Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community
Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.
