The Commercial Coordinator’s main objective is to process customer orders, to ensure delivery deadlines are met and to invoice according to the contractual agreements.
Place material reservations and ensure timely update and communication to Logistics team
Coordinate the release and return of material with Engineering, Warehouse, Sales and clients to ensure customer satisfaction
Monitor all material movements and solve any problems arising from disputes during the project period
Ensure accurate invoicing and resolve disputes/credit requests arising during the project period together with Revenue Controllers/Sales/Clients
Ensure accurate and correct processing in our internal systems.
Create and file all related correspondences and reports
Adhere to reporting deadlines and support period closings (month and year end)
Support the annual full stock take
Come up with process improvement proposals to Team lead
Support other Commercial team members as required
Other tasks as directed by the Direct Manager.
Commercial/Technical qualification
MS Office applications
Preferable experiences:
Doka IT systems, Site construction, Logistics
Excellent communication skills
Ability to work under pressure and go the extra mile
Ability to meet tight deadlines
Team player
Well organised
Customer oriented
Process and improvement driven
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