Manage customer/account queries to ensure sales ledger balances are clean on customer account
Stratify collection activities to maximize cash receipts
Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
Notify of uncollectable debt risks & mitigate where possible
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts
Investigate historical data for each debt
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Work very close to sales team to solve the disputes
Identify the queries and work on the resolution with billing
Update the accounts with records and collection efforts
Degree in Business, Finance, Economics or similar preferred but not essential
Desirable experience as collections specialist or in Order to Cash process (2/3 years)
Good problem solving and reasoning skills
Excellent communication skills - Fluent English
Comfortable to work under pressure and with targets
Good problem solving and reasoning skills
Customer oriented
Positive Thinking, willingness to learn and Team Player attitude required
We offer
A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.
