Collections Specialist

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fourteen years in a row and the Crain’s Fast 50 list nine times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for three consecutive years in 2020, 2021, and 2022.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

The Collections Specialist (Internally know as Revenue Retriever) works closely with a portfolio of our valued customers to ensure payments are made within payment terms and to follow up with customers when payments are past due. You will take payments from customers, complete account reconciliations, do account research and establish strong relationships with customers. A passion for delighting both internal and external customers are crucial to the success of this role.

A Typical Day

• Engaging with our valued customers through phone calls and emails to collect payments
• Work closely with team members to create ways to bring in cash and future revenues
• Perform account reconciliations as needed to ensure Parts Town and customer accounting records are aligned
• Solve problems quickly and create resolutions that bring in revenue on a regular basis

To Land This Opportunity

• You are self-motivated, customer-centric and are a skilled negotiator
• You have 2+ years of collections or equivalent experience
• You pay close attention to detail, as far as you’re concerned anything worth doing should be done right
• Bonus Points if you experience with Syspro or other ERP software!

About Your Future Team

As an important part of our culture, we take huge pride in having fun. We at Parts Town are passionate about celebrating anniversaries, enjoy team lunches, giving appreciation, a memorable first day warm welcome, decorate desks and most importantly, we love to spice it up by playing our teams playlists!

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.