We are looking for a talented Collections Specialist to join the Finance & Accounting team here at Milhouse Engineering & Construction, Inc. As a Collections Specialist, your primary responsibilities will be collecting payments as quickly as possible and in accordance of contractual terms. This job is unique as we seek an individual who is not afraid to call and sometimes insist on payments from our clients when payments are due.
We place an extremely high value on our relationship with our clients as they are extremely important to our success, yet we affirm our right for payment when services are rendered even within a B2B construct.
Foundational to being a collections specialist is the ability to multi-task, maintain good organization skills, and precisely and chronologically document any account’s activities using Deltek Vantagepoint. The right candidate has related experience and an intuitive sense for knowing when to quickly escalate a call, email, or a particular account to the management team.
What you will do:
- Proactively follow-up on the issuance and acceptance of invoices by our clients. Work with the billing and project teams to resolve all outstanding issues.
- Use client portals, where applicable to confirm receipt and processing of invoices.
- Supervise assigned accounts to identify unresolved debts.
- Oversee cash receipts and payment applications.
- Perform all administrative duties related to ensuring office efficiency.
- Respond to client account queries in a timely and professional manner.
- Investigate historical data for each debt or bill.
- Take actions to encourage timely accounts receivable payments.
- Update account status records and collection efforts.
- Provide detailed weekly report on collection activities and accounts receivable.
- Research and implement effective collection techniques.
- Other duties may include but not limited to billing activities, A/P support, and other general accounting functions.
What we are looking for:
- Strong critical thinking skills and ability to influence others.
- Professional experience working with confidential and sensitive information.
- Ability to communicate effectively verbally and in writing.
- Ability and flexibility to work well in a group environment.
- Able to solve complex problems.
- Outstanding attention to detail and excellent time management skills.
- Ability to work under pressure to meet deadlines in a fast-paced environment.
- Intermediate or advanced working knowledge of Microsoft Office products, specifically Excel.
Your background:
- Bachelor’s degree in accounting, finance, business, or similar related discipline.
- At least 3+ years of professional experience in finance or related role.
