Stuart Hose & Pipe, a SunSource company, is the leading hose and pipe distributer in the Southwest with over 70,000 in-stock products. We service a vast range of markets including Oil & Gas, Petrochem, Industrial, Food & Beverage, Construction, Agriculture and many more. Our team of experts raise the bar.
www.stuarthose.com
We are looking for a self-driven and competent Collection Specialist to join our team! As a Collection Specialist at our company, your main responsibility will be to contact clients and collect missed and outstanding payments.
What You'll Be Doing:
- Identifying delinquent accounts requiring external collection efforts
- Researching account disputes and billing discrepancies
- Contact customers regarding overdue accounts and determine reasons for non-payment
- Issue payment commitment letters
- Maintain accurate records about the customer payment status
- Reviews bankruptcy cases
- Sends out customer invoices and statements
- Online invoicing for some customers using their web-based portals.
- Handling different types of disputes including: PO issues, pulling proof of deliveries, payment disputes, investigating cash accounts
- Reports to Controller and interacts with outside sales team and the Chief Sales Officer for specific accounts
- Candidate will work as a key part of the accounting/finance team and will provide backup and support as needed to the team as directed by the Controller.
What We Need From You:
- 3+ years of collections experience
- College Degree in an Accounting field preferred, but not required
- Customer service, negotiation, communication and analytical skills
- Ability to adapt to and work in a variety of situations to support the company’s goals
- Must be detail oriented, with the ability to work independently
- Intermediate Excel and Microsoft skills preferred
- Schedule requirements: Monday – Friday 7:30am – 4:30pm (will be “on call” every 3rd Saturday to release orders when needed)
Stuart Hose & Pipe Offers:
- Industry competitive compensation plan
- Medical and Dental plans
- 401(k)
- Paid vacation and Holidays
- Tuition reimbursement and ongoing training opportunities
