Collections Officer

ABOUT WPP

We are a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

At WPP we’re reinventing creativity on an ever-broader canvas, bringing together unrivaled talent, resources, and skills to provide an integrated offer of communications, experience, commerce, and technology for clients.

It’s our people who make the company, and what we do, extraordinary. We champion an open and optimistic workplace, where everyone has the chance to thrive and shine. We foster and celebrate an inclusive culture of belonging, one that embraces diverse thought and individual expression.

Find out more about us including some of the work we’re doing to build better futures for our people, planet, clients, and communities: https://www.wpp.com/about

WHY WE'RE HIRING

We are currently looking for an outstanding Collections Officer to work in our Barangaroo, Sydney or Southbank Melbourne office and remotely. As a key member of the Collections team, you will be responsible for delivering high quality services to our operating companies.

3 best things about the job:

• The company – This is a great opportunity to build on your Accounting skills in the leading marketing communications services group in Australia and New Zealand
• The perks – we offer some great perks for working at WPP, including corporate discounts, Summer Days and bonus leave to name a few!
• The potential – this role has scope to learn, for growth and expansion over a large company.

Measures of success:

In 3 months:

• Have mastered our IT packages
• Understand and are able to navigate the Group structure and policies and procedures
• Work independently to meet deadlines and commitments
• Familiarise yourself with your team and start to build relationships with stakeholders and team members 

In 6 months:

• Deliver best in class Collections services to your client group

WHAT YOU'LL SPEND YOUR TIME DOING

• Building solid relationships with clients and client service teams (OpCo) to collect Client payments to contractually agreed terms
• Performing daily collection communication with a dual focus on proactive payment confirmation and driving down overdue debt
• Maintain accurate and up to date commentary on all Client accounts
• Oversee the entry and accuracy of cash applications for your designated portfolio (Cash applications performed by our offshore Cash Application team in India)
• Performing debtor reconciliations
• Actively participate in debtor review sessions with our OpCo’s
• Performing month end reporting 

WHAT YOU'LL NEED

• 2+ years’ experience in the Accounts Receivable field
• Strong people interaction and relationship building skills
• Well organised with the ability to prioritise workloads
• Strong attention to detail

WHAT WE'LL GIVE YOU

• A culture of passionate, supportive and driven people who work collaboratively to achieve great results.
• Scale and opportunity - We offer the opportunity to create, influence, and deliver projects at a scale that is unparalleled in the industry.
• Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers.

HOW WE WORK

At WPP, our people are at the heart of everything we do.

Our mission is to build and foster an inclusive culture of belonging, one that is equitable, tolerant, and respectful of diverse thought and individual expression

Our ambition is to create workplaces where our people feel not only that they have opportunities to thrive, but also that they are celebrated. A place where everyone has the opportunity to learn, grow and do amazing creative work, surrounded by leaders and colleagues who are inclusive, supportive, and kind. We believe that ultimately diversity and difference will combine to produce extraordinary creativity, manifested in the work we do for our clients and the impact we have on the world.

We support flexibility through our hybrid working model which offers the benefits of being together in the office and working from home. We encourage our people to work in ways that meet their needs and enable them to deliver great work.

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