Collections Analyst

At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are the key to achieving this mission. That’s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.

The work you’ll be a part of here will have a positive impact on people and their work/life possibilities around the world. Our industry-leading SaaS-based Global Employment Platform™ enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you.

Beyond a competitive compensation and benefits package, what we offer to all employees is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of impacting the way the world works, today and in the future.

About the position:

The Cash Allocation and Collections Analyst is responsible for the cash allocation and collections of the assigned portfolio, covering customers contracted with G-P LLC. Responsible for minimizing Accounts Receivable balances. Maximizes cash collections and minimizes days sales outstanding (DSO) and bad debt risk for the US regional collections.

What you'll do:

• Pulling daily bank statement to perform timely cash allocation transactions in the system of records to post entries, as needed, for cash applications of incoming cash for the US.
• Maintaining accurate records and coordinating with various departments to resolve any discrepancies.
• Perform daily Settlement Runs for ACH and IAT Direct Debits.
• Perform weekly Settlement Runs for customer’s refunds as needed.
• Review and analyze US collections portfolio to ensure outstanding balances follow the Company’s terms and policies.
• Recommend when accounts should be put on credit hold or be sent to a collection agency for US collections.
• Participate in weekly reporting requirements for regional collections.
• Monitor account receivable aging reports and contacts delinquent customer accounts for US collections.
• Work with the Billing Team to request credit memos when needed.
• Oversee US customer collections through direct debit and wire payments.
• Troubleshoot all collection payment issues for the US, including customer returns, direct debit issues and duplicate payments.
• Communicate with customers to resolve help desk tickets within a customer focused framework, leading to the resolution of payment issues, by proactive identification and resolution methods.
• Participate in ad hoc projects.

What we're looking for:

• 3-5 years of AR, Cash Allocations and Collections experience.
• Bachelor's Degree, with preference in a business or finance field.
• Proficiency in Excel required.
• Detail oriented with strong analytical, excellent customer service and problem-solving skills.
• Proven ability to operate and thrive in a fast-paced, high-growth company.
• Proficient in English.
• Required to work US office hours.

Additional Preferred Qualifications:

• Experience with Workday Financials is a plus.
• Experience with multi-national transactions.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.