Collection Officer - Onitsha

• Place collection calls to champions in an effort to diplomatically collect on overdue payments.
• Monitor champion accounts to identify outstanding debts and achieve collection targets to ensure a positive portfolio.
• Take early actions to encourage timely debt payments.
• Report on account collected and accounts receivable status
• Understand new trends, expectations, and information to communicate back to the team.
• Update account status records and collection efforts
• Record and update account information to aid in account resolution

Requirements

• 1-3 years experience in similar role
• Have in depth industry knowledge on Lending
• Knowledgeable on how targets work
• Great negotiating skills
• Strong interpersonal and communication(written and oral) skills
• Ability to maintain accuracy and work with minimal to no supervision
• Ability to manage and juggle multiple priorities and projects
• Attention to detail
• Basic proficiency in MS Office Tools especially Excel
• Problem Solving
• People management

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development