Organization
There is a quiet revolution happening in telecom that will create more technological change for consumers in the next twenty years than anything other than AI. The United States is in the middle of transitioning from delivering the Internet on technology built for telephones and televisions, to delivering it over fiber–a technology purpose built to deliver bits.
Households are relying more heavily on the Internet for work, learning, and entertainment, yet a growing network of smart devices and cable companies continue to squeeze more data through infrastructure that was built to deliver episodes of The Sopranos while charging more for it every year and providing a frustrating customer experience.
Ting, an independent Internet and mobile service provider (part of Tucows (NASDAQ: TCX, TSX: TC)), is a public company whose mission has been to build a more accessible, equitable, and innovative Internet for the future since 2014. We partner with towns and municipalities across the country to change what people can expect from their Internet service and their Internet service provider. Ting offers symmetrical Gigabit fiber Internet as well as simple, honest pricing, and outstanding customer support.
A year after our inception, Gizmodo listed Ting as one of The 6 Best Things That Happened to the Internet This Year. And since that time, Ting has progressively expanded to locations in North Carolina, Virginia, Maryland, Colorado, Arizona, Idaho, California, and Memphis, Tennessee, and we are talking to new towns around the country every day.
About the Role
As an integral part of Ting, the EVP of Marketing, will be a brand-building, storytelling, lead-generating, data-leveraging, growth-marketing leader.
At this stage in our development, we need someone who can build teams, programs, and messages that move potential customers from awareness to consideration to order. We need someone with a deep marketing background who is excited to test, track, and optimize marketing campaigns and strategies while identifying what works and why. We need someone who is a passionate customer advocate and who uses that framing as a starting point for every decision they make. We need someone who is excited to have a large but narrow impact by solving how we get customers on our networks in each location and drive business value and growth. And we need someone who is both an incredible team leader and team builder as well as someone who gets excited to roll up their sleeves and implement marketing tactics alongside their team on any given day.
To be successful in this role, you need to be someone who can build and nurture strong relationships across the company – from product to support to network construction to installers – so that Ting’s efforts to acquire customers is fully aligned with Ting’s efforts to serve and support those customers. You will need to be someone who constantly scans industries for the latest and greatest ideas and technologies and cannot wait to try them out, iterate, and learn. And, finally, you need to be someone who gets excited about taking on industry giants and winning by providing customers a better product and service.
Responsibilities
Accreditations
Functional Competencies – Skills, Knowledge and Experience
Leadership Competencies
Personal Attributes
The base salary range for this position is $242,300 - $285,100 USD for US residents OR $230,900 - $271,700 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.
Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Tucows and its subsidiaries participate in the E-verify program for all US employees.
Learn more about Tucows, our businesses, culture and employee benefits on our site here.