Rackspace is hiring a

Cloud Practice Architect

Full-Time
Remote
Designs, develops and implements cloud-based solutions. Designs cloud architecture and completes plans and specifications to develop solutions. Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions. Drives the rollout of cloud management platforms, evaluates its performance and implements enhancements. Develops and enriches the product portfolio of cloud services and value-added services. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

Job Duties:

  • Be an AWS evangelist by educating a variety of customers on the value of AWS.
  • Help customers transition to the cloud in a high-value migration approach that leverages best of breed designs and practices delivered in an agile model.
  • Work with customers to enable a DevOps culture and modernize operations and release strategies.
  • Establish credibility and build impactful relationships with our customers to enable them to be cloud advocates.
  • Participate in deep architectural discussions to build confidence and ensure customer success when building new, or migrating existing, applications, software and services on the AWS platform.
  • Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our SAs are up to date.
  • Encourages others to listen attentively and engage with the speaker by asking appropriate openended questions; reflects on and reiterates key points and clarifies messages to help others reach agreement.
  • Monitors non-verbal reactions of others to identify and respond to areas of interest or concern.
  • Ensures all viewpoints have been heard and discussed before reaching conclusions, offering guidance or asserting own views.
  • Influences and coaches others across the business unit/function to work independently and identify areas for improvement in work processes.
  • Encourages and motivates people to achieve high standards of excellence by consistently raising the bar and coaching others to achieve results.
  • Sets challenging and realistic goals for others; proactively considers the business unit/function’s goals to prevent conflicts of interests and communicates goals to teams.
  • Provides guidance and expertise to analyze data and patterns and assess the root cause of complex, non-routine problems.
  • Collaborates with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems.
  • Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met.
  • Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data).
  • Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way.
  • Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences.
  • Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology.
  • Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction.
  • Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business.
  • Prioritizes workload and ensures that deadlines are successfully met; delegates or seeks additional staff when necessary.
  • Identifies short- and long-term barriers to completing project plans and takes corrective action to meet deliverable objectives.
  • Manages multifaceted projects or assignments, such as projects that have several separate components, with minimal error and without missing important deliverables.

Requirements:

  • Fluent, Bi-lingual (Spanish and English)
  • 8 – 11 years of experience in the field of role required
  • Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)
  • Continuous Integration / Continuous Deployment
  • VCS (Git Based VSC)
  • • family with commit, branch, merge, review process
    • understand pre/post hook
    • design/implement branching strategy (e.g., git flow, GitHub flow)
    • design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)
  • Artifact Repository familiar with one of the popular antifactory management tools
  • CI/CD tools
  • • implement CI services (VCS, antifactory repo, build, release)
    • Design/implement CI/CD pipeline
    • Operating System familiar with Linux or Windows OS
    • Cloud Skill Baseline
    • Automation
    • IaC
  • use cloud IaC language to implement cloud resources or operation process
  • use orchestration tools to organize IaC code and inject configurations
  • CI/CD
  • • Implement CI services (VSC, Artifacts repo, build service pipeline service)
    • implement CI/CD pipeline to build/deploy infrastructure or application
    • design/implement best practice CI/CD
  • Landing Zone (Multi Account Framework)
  • Identity Access Management (IAM)
  • Security
  • Networking
  • Compute (VM, Container platform, Function)
  • Virtual Machine workload
  • Implement serverless solution for operational purpose
  • Data storage, Database
  • configuration management
  • Secret Management
  • Monitoring and Logging
  • Message Queues
  • Strong Presentation skills with a high degree of comfort speaking with executives, IT management, and developers.
  • Excellent communication skills with an ability to right level conversations
  • Demonstrated ability to adapt to new technologies and learn quickly

  • While this is a remote role, there may be some rare instances for travel to customer offices. Low probability of this, but don't want to rule it out. 

Desired

  • AWS Certifications
  • GCP Certifications
  • Azure Certifications
  • CNCF Certifications

  • Discover your inner Racker: Racker Life

  • Fluent, Bi-lingual (Spanish and English): interviews will be held in English.
  • If located in Mexico: Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla. This opportunity is a permanent remote job, but you need to be based in Mexico at one of the mentioned locations.



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