Cloud Platform Senior Software Engineer

About Us

At Hiya, we’re revolutionizing voice communication to make it more secure and productive. Our mission is to protect against spam and fraud, connect businesses with customers, and secure global telecommunications.

Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone.

Today, our Voice Intelligence Platform powers over 500 million users worldwide. Leveraging adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice interactions across networks, apps, and devices.  Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, HP, KPMG, and more.

About the Position

The Cloud Platform Senior Software Engineer is an Individual Contributor position responsible for developing and maintaining Hiya's production cloud platform on the Core Technology team. You’ll enable Hiya development teams to run resilient, scalable, and observable services which power our global mobile applications and carrier-grade phone services. You'll support product engineers based in Budapest and collaborate with teammates in Seattle and Madrid to build our internal developer platform. 

We’re excited about you because you have practical software development skills on top of your production cloud engineering experience, are adept at collaborating across teams locally while working with a distributed team globally, and combine top-notch technical abilities with an understanding of business requirements. 

What You’ll Do

• Work with remote teammates to shape and implement Hiya's cloud platform: architect and develop cloud services, controller components, command-line tools, automated policies, and API services.
• Serve as a liaison and developer advocate between the Core Technology team and product engineering teams: understand other teams' problem domains, translate those into platform requirements, and guide teams toward adopting common solutions.
• Maintain Hiya's global network, carrier connectivity, and asynchronous messaging data plane.
• Participate in a global on-call rotation for incident response.

What You’ll Need to Succeed:

• Practical software development skills for building tools and platforms in at least one of Python, Go, Scala, or Rust, as well as configuration management using git.
• Production cloud engineering expertise in AWS, Google Cloud, or Azure.
• Expertise building highly available, multi-region applications and infrastructure
• Familiarity with Linux system engineering and Unix fundamentals.
• Strong knowledge of Kubernetes abstractions
• Proven track record of self-education to understand emerging technologies and industry patterns
• Proficiency in collaborating and communicating with both local and remote team members in English and Hungarian

The person in this role must embody Hiya’s key values of: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success and Leading by showing up with a POV, engaging in discussion, listening respectfully to others opinions and committing to decisions. 

You will have a fast start if you have experience:

• Managing infrastructure as code using (for example) Terraform, AWS CloudFormation, or AWS Cloud Development Kit
• Developing Kafka applications or managing Kafka clusters
• Using AWS service APIs and scripting the AWS command line
• Managing global networks using AWS network abstractions
• Securing public endpoints for mobile backends
• Building telephony applications or carrier network integrations

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately
• Status: Full-time 
• Type: Hybrid, in-office two days a week 
• Location: Budapest
• Travel Requirements: 1 week annually to USA 
• Department: Engineering
• Reports to: Jake Utley
• Direct Reports: No

 Benefits

• Private Retirement/Pension program 
• Generali Private Health Care
• Donation Matching for a charity of your choice (up to $500/ year)
• WFH equipment stipend 
• $1,000/year in Professional Development funds
• Online English Classes
• Gym membership
• Flexible working model (8 days a month is required in the office. In the rest of the month you decide whether you are working from home or from the office.)

This position is based in Budapest, Hungary.

We are building a team with a variety of perspectives, identities, and professional experiences.  We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come  join us!