Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
Ready to become a Wriker?
As a Cloud Ops Engineer at Wrike, you will have advanced skills in supporting cloud and data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You will feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution.
In this role, you would join a core development team of 250+ engineers developing Wrike and become a part of the whole operations department which is exposed to various technologies and systems. Does this sound like you? If your answer is yes, we'd love to speak with you!
More about you and your team
We have two dozen folks in the SysOps Department, consisting of three teams distributed in Prague, Cyprus, and Tallinn. As a core team member of our team you will be:
- Managing the Wrike product infrastructure
- Implementing reliable solutions to ensure a product uptime SLA of 99.9%
- Working with GCP, AWS and other cloud providers in the IaC paradigm
- Introducing and supporting new infrastructure services
- Actively participating in incident response and management, including on-call duties
- Developing and maintaining professional connections within and outside of the team
Technical Environment:
We run 150+ Java based SaaS applications in Kubernetes for a massive audience of over 20,000 organizations in 3 Data Centers both on-premises and in cloud.
Key technologies and tools include:
- PostgreSQL as DB platform
- Kafka and rabbitmq for messaging
- Kubernetes and ArgoCD (Service-oriented architecture)
- Nginx, HAproxy and Istio for load balancing
- GCP, AWS and Cloudflare are our cloud providers
- Puppet, Ansible and Terraform for defining everything as a code
- Python to automate everything
- Prometheus (VictoriaMetrics) and Zabbix for monitoring
- Graylog, Logstash, Fluentd for logging
- Jenkins and Gitlab-CI for building pipelines
You will achieve your best if you have
- Advanced knowledge in at least two of the following areas, intermediate knowledge of the rest: Data networks, Security, Databases, Cloud providers, Process automation, Containerised application management
- Advanced experience running Kubernetes platform
- Advanced experience with any Cloud Provider management using IAC (AWS/GCP/Azure).
- Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack
- Upper Intermediate English skills
You will stand out with
- Strong SRE vision applied to everything you do with Security in mind
- Advanced experience with any of System Configuration Management tools (Ansible/Puppet/Salt etc.)
- Understanding of information security principles and the ability to apply them to network architecture
- Sufficient scripting skills in Python/Bash or other scripting languages
- Experience with working on enterprise-grade infrastructure and SaaS solutions.
- Strong analytical abilities and problem-solving skills.
Perks of working at Wrike
- 28 calendar days of paid vacation
- Sick leave compensation
- Life insurance plan
- Health insurance plan
- Fitness plan (800 EUR/year)
- Parental leave
- 2 volunteer days
- Full-remote & On-demand access to Co-working space
- Utility allowance (30 EUR/month, subject to taxation)
What’s next?
- Interview with a Recruiter
- Technical interview
- Cultural interview
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
