Tyler Technologies Public Safety Division is looking for an experienced Cloud and DevOps Engineer You will work closely with our development and operations teams to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills. In return you will make meaningful impact on our core growth strategies, work with AWS Cloud technologies and enjoy a supportive culture.
Responsibilities:
Automation & Scripting:
- Develop and maintain automation scripts using Python, PowerShell, or other scripting languages.
- Leverage knowledge of data structures (e.g., linked lists, heaps, binary trees) to design efficient algorithms for DevOps tasks.
Infrastructure as Code (IaC):
- Implement and manage AWS infrastructure using tools like Terraform, CloudFormation, or other IaC tools.
- Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable, repeatable environments.
Continuous Integration & Delivery (CI/CD):
- Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes.
Single-Tenant SaaS Environment:
- Understand the nuances of single-tenant SaaS applications, including tenant isolation, customer-specific configurations, and version control.
- Work closely with product and engineering teams to plan deployments, manage upgrades, and ensure consistency across multiple customer instances.
Mass Deployment & Rollback:
- Design strategies to deploy, test, and rollback changes across thousands of EC2 instances in multiple customer environments.
- Work with teams to ensure minimal downtime and swift recovery from deployment issues.
Collaboration & Communication:
- Partner with software development teams to identify automation opportunities throughout the software lifecycle for hosted clients.
- Collaborate with cross-functional teams to develop tools and processes that improve deployment reliability and velocity.
Observability & Monitoring:
- Configure and manage monitoring tools like CloudWatch, Datadog, or like ensure uptime, performance, and rapid incident response.
- Perform root-cause analysis on production incidents and implement preventive measures.
Qualifications