Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
We are looking for a Clinical Strategy and Ops Manager to drive a culture of innovation and performance improvement. The ideal candidate will have passion for identifying and delivering transformations that drive outcomes. They must have a proven track record of delivering operational excellence, leading successful change initiatives, and have strong communication and interpersonal skills. Additionally, this person must be able to analyze data and processes to identify opportunities, build relationships with stakeholders, synthesize and present solutions, and ensure the successful implementation of projects. We are looking for a creative and analytical problem solver who is passionate about driving change with the ability to inspire and motivate others to drive performance improvement.
Responsibilities:
- Conduct continuous reviews of Clinical data and workflows to understand sources of deviation / opportunities for improvement and propose solutions;
- In partnership with Clinical leadership, prioritize and build quarterly roadmap of initiatives to drive process excellence that improves workflow standards as well as streamlined ways of working;
- Prioritize work to maximize value creation and focus toward the most impactful scope of work, balancing long-term solutions and quick wins;
- Own and manage the prioritized initiatives utilizing project and change management best practices;
- Design and facilitate sessions to enable simplification in ways of working across workflows; and
- Track overall roadmap performance, value delivery and benefits.
Qualifications:
- 5 years experience in healthcare operations / transformation;
- Degree and / or equivalent experience in operations, engineering, program / project management;
- Track record of implementing and leading transformative initiatives across cross-functional stakeholders with excellent stakeholder management skills and a keen eye for detail;
- High tolerance for dealing with ambiguity and “getting to the answer” without a traditional starting point and demonstrated ability to work in fast-paced environment;
- Intellectual curiosity and courage to challenge status quo; always leading the mandate for continuous improvements;
- Excellent written and verbal communication skills, particularly in developing presentations and action-oriented analysis to influence others; and
- Willing and able to travel to domestic locations as required.
Compensation and Benefits:
Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection. The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.
Short and long term incentives, including yearly bonus potential
Remote work from home
Flexible PTO & Leave programs
Health, dental, and vision insurance
Wellness and reproductive care programs
401k retirement savings plan
Home office set-up stipend
Co-working monthly stipend
Equal Employment Opportunity:
At Equip, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sexual orientation, gender identity, gender expression, familial status, age, weight, disability and/or any other legally protected classification protected by federal, state, or local law.
