In 2020, unpaid family caregivers provided an estimated 34+ billion hours of care, worth over $470 billion to the economy. COVID-19 devastated our care infrastructure, and millions left the workforce to provide care in home. As baby boomers age into retirement and increase demand for home care services, quality care becomes harder for families to find and afford. Now more than ever, families are compelled to provide increasingly complex care in the home as a safer, more affordable option for long-term care.
At Aidaly, we're on a mission to reimagine in-home care for our most vulnerable populations. Our unique model puts family caregivers at the center of care delivery through training and employment. With a combination of technology & human support, Aidaly’s platform empowers families to keep their loved ones living in their homes and communities longer while filling a critical homecare workforce need.
We’re backed with
$8.5m in Seed funding from a world-class group of investors, including SevenSevenSix, Scribble Ventures, Operator Partners, Primetime Partners, Precursor, and many angels with deep fintech and healthcare experiences.
The Opportunity
We seek a clinical advisor to work with the CEO on payment model design, partnerships, and clinical data product design. They will have a proven track record for leading high-performance teams. This person will be a seasoned clinician with a background in building high-performing teams and managing remote clinicians. In this role, you’ll work closely with the Product, Operations, Legal, and Data leadership to ensure that Aidaly provides the safest and highest quality care.
What you will do
- Work closely with the Leadership Team to design and implement systems, processes, and human capital strategies that support the company's growth goals.
- Supervise a clinical team of hundreds of caregivers, nurses, and social workers in multiple states, ensuring that we deliver exceptional customer satisfaction.
- Lead efforts to meet key performance targets such as service levels, quality, efficiency, and first-call resolution. Communicate team and individual goals to inspire top-tier performance.
- Oversee data management and reporting on clinician performance using a balanced scorecard approach that emphasizes quality and productivity.
- Collaborate with the product team to ensure medical protocols and standards are followed, aligning care delivery with customer preferences.
- Track and report on real-time trends and issues across teams.
- Guide, motivate, and lead a high-performance management team, focusing on attracting, recruiting, and retaining key team members as needed.
- Cultivate a results-driven, accountable workplace culture.
- Lead with transparency and foster an environment of openness and engagement at all levels of the organization.
Who you are
- Over 10 years of clinical experience working in a fast-paced SaaS or tech startup environment.
- Strong familiarity with scaling business models, particularly within startup or growth-stage companies, with a hands-on approach to achieving results.
- Preferred experience navigating fast-paced environments, especially multi-state rollouts and continuous product launches.
- Passion for creative problem-solving in traditional medical practices and an ability to think innovatively about care delivery.
- Expertise in Medicare, Medicaid, Managed Care, and Medicare Part C strategy development, process implementation, and application deployment.
- Deep alignment with Aidaly’s family-centric core values, acting as a critical advocate for delivering better, home-based care.
- Exceptional communication skills, with the ability to engage thoughtfully and professionally with all team members.
At Aidaly, we offer competitive compensation and equity incentives. As a member of team Aidaly, you will have the opportunity to drive impact in your community and gain exposure to all functions of a growing business. Our team is high output and high trust; we care deeply about each other and invest in each other's growth and development.
If you take pride in getting things done, have healthy and positive communication skills, and have a passion for helping underserved families, we encourage you to apply.
Competitive pay: We offer a competitive salary that reflects your expertise and contributions.
Generous stock options grant: You'll have the opportunity to share in the company's success with stock options.
Collaborative and Supportive: Clinical excellence is central to our mission, and we'll provide the resources you need to focus on patient care while exploring your full range of skills and creativity.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Aidaly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
