As a Clinical Implementation Specialist you’ll be working as a project manager with new radiation oncology customers to plan, implement, and train their clinical users on our software. The Clinical Implementation Specialist role requires training in medical imaging as well as a variety of our products and their functions. You’ll be at the forefront of our highly valued customer support. It’s something our customers count on when they call our support line, attend a trade show, or interact with us one-on-one during site installations. We’re looking for intelligent people who can harness their passions to join our team-based, flexible, and dynamic work environment and make us shine.
What You'll Do:
- Function as a project manager, working closely with clinical teams (Physicians, Physicists, Dosimetrists, Hospital IT) to implement, train and perform post-implementation functions for new and established products
- Lead adoption of our software into our customer’s clinical workflow
- Develop customer and product insights based on in-hospital experience
- Provide consultation on, manage and support technology adoption with clinical stakeholders
- Inter-departmental collaboration on complex or large implementations
- Provide training to your team members and cross-functional teams within your product
- Attend technical conferences to provide demonstrations to prospective customer
What You'll Need
- 3+ years of experience in medical imaging, project management, or technical support
- A bachelor’s degree in Engineering or Science is preferred
- A Certified Medical Dosimetrist or radiation therapist is preferred
- Aptitude to develop a clinical and anatomical knowledge base and learn on the job
- Strong communication and time management skills
- Willingness to travel up to 30%
- Clearance to work in the EU without further formalities is a prerequisite
- You must reside in Belgium or be willing to move to Belgium. Relocation won't be paid for.
What You'll Get:
- A full-time employment opportunity with a permanent contract.
- A flying start for every junior, further growth and knowledge sharing for our senior employees.
- Interesting internal training and learning opportunities.
- A hybrid work environment so you can work from home as well as enjoy the office.
- The possibility to buy an additional 10 vacation days as well as many other benefits through our Flex Income Plan.
- An attractive salary in line with experience supplemented with numerous fringe benefits.
- A company car or a mobility budget
- Hospital insurance.
- Pension saving and long-term illness insurance.
Also, something to consider:
- You get your own MacBook Pro or Dell XPS.
- You also get your own iPhone or equivalent, with 280GB on us every month.
- You get to choose what time you start, between 7AM and 10AM.
- Thirsty from all the hard work? We've got you covered with our overly filled fridge and endless choices of beverages!
- For coffee lovers: endless fresh coffee beans!
- For the sweet tooth: free fruit and too many cookies!
WAIT, WHAT DOES MIM DO?
MIM provides medical imaging software to imaging centers, hospitals, specialty clinics, research organizations, and pharmaceutical companies across the globe. Our mission is to enhance patient care by providing tools to support the diagnostic and treatment process so the physician can focus on the patient.
Diversity Equity and Inclusion
MIM is committed to fostering a diverse and inclusive culture where everyone can contribute and thrive. We'll encourage, support, and learn from each other’s perspectives. This is both the right thing to do and vital: diverse perspectives fuel innovations that enhance patient care.
Clearance to work in the EU without further formalities is a prerequisite.
Our office is located in Genk, not Brussels.
