As a Clinical Implementation Specialist, you will play a crucial role in collaborating with clinicians to integrate MIM into their workflow. Your primary responsibility is to ensure the successful onboarding of MIM for nuclear medicine customers. You will serve as the project manager and collaborate closely with the customer to plan, implement, and train clinical users on our software. This role calls for outstanding communication skills and efficient time management to ensure a smooth implementation process. You will utilize your background in nuclear medicine to guide customers to incorporate MIM into their daily workflow, streamlining and automating their processes to enhance patient care. Additionally, you will be responsible for gathering insights and providing valuable feedback to internal stakeholders, driving continuous improvement of our software and services.
What You'll Do:
- Work with the clinical stakeholders (Physicians, Physicists, techs) to configure and customize the software to their needs
- Train our customers, in person or virtually, adapting the training process and format to best meet their needs
- Consult with hospital IT to install MIM and establish connectivity with other hospital systems
- Act as a project manager, leading multiple implementations simultaneously
- Perform post-implementation functions for new and established products to ensure the successful adoption of our software into our customer’s clinical workflow
- Communicate effectively, written and verbal, to ensure alignment throughout each implementation project
- Provide consultation on, manage, and support technology adoption with clinical stakeholders
- Provide training to your team members and cross-functional teams
What You'll Need:
- 4 plus years of clinical experience in radiology or nuclear medicine
- A background as a nuclear medicine technologist or in a support capacity for nuclear medicine procedures preferred
- An inquisitive mind that enjoys problem solving
- Ability to multitask and prioritize
- Willingness to travel up to 40%
- Strong communication and presentation skills.
- Fluency in English. Other languages such as Dutch, French, and German are a plus.
- Clearance to work in the EU without further formalities is a prerequisite
- You must reside in Belgium or be willing to move to Belgium. Relocation won't be paid for.
What You'll Get:
- A full-time employment opportunity with a permanent contract.
- A flying start for every junior, further growth and knowledge sharing for our senior employees.
- Interesting internal training and learning opportunities.
- A hybrid work environment so you can work from home as well as enjoy the office.
- The possibility to buy an additional 10 vacation days as well as many other benefits through our Flex Income Plan.
- An attractive salary in line with experience supplemented with numerous fringe benefits.
- A company car or a mobility budget
- Hospital insurance.
- Pension saving and long-term illness insurance.
Also, something to consider:
- You get your own MacBook Pro or Dell XPS, which you can use to watch Netflix in your spare time.
- You also get your own iPhone or equivalent, with 250GB on us every month.
- You get to choose what time you start, between 7AM and 10AM.
- Thirsty from all the hard work? We've got you covered with our overly filled fridge and a wide variety of beverages!
- For coffee lovers: endless fresh coffee beans!
- For the sweet tooth: free fruit and too many cookies!
WAIT, WHAT DOES MIM DO?
MIM provides medical imaging software to imaging centers, hospitals, specialty clinics, research organizations, and pharmaceutical companies across the globe. Our mission is to enhance patient care by providing tools to support the diagnostic and treatment process so the physician can focus on the patient.
Diversity Equity and Inclusion
MIM is committed to fostering a diverse and inclusive culture where everyone can contribute and thrive. We'll encourage, support, and learn from each other’s perspectives. This is both the right thing to do and vital: diverse perspectives fuel innovations that enhance patient care.
Clearance to work in the EU without further formalities is a prerequisite.
Our office is located in Genk, not Brussels.
