Client Protection Associate (Bogota) - November 2024

About Dialectica

Founded in 2015, Dialectica is an information services start-up that innovates how business professionals share knowledge and gain access to primary research worldwide. Dialectica partners with the world’s leading investment and consulting companies, enabling them to collect real-time information and market insights from industry experts across markets, industries, and regions.

Guided by its mission to achieve unparalleled customer recognition, Dialectica is building the most trusted and innovative knowledge-sharing platform in the world. Every day Dialectica works on its aspiration to be a truly industry-leading organization by attracting and cultivating ambitious talent based in Montreal, New York, Athens and London. Dialectica plans to have a strong presence across the world with more than 1,000 team members in the coming five years.

Dialectica has been recognized as one of Europe’s fastest-growing companies for 2021 by the Financial Times and as one of the Best Workplaces and a top employer in Greece in 2020 & 2021 by the Great Place to Work Institute.

Role Overview

This is an opportunity for a motivated individual with a background in Law, Business, Compliance and/or Risk Management looking to thrive in a rapidly growing company active in the high growth information services sector. 

Client Protection is the critical compliance function of Dialectica; aiming to ensure that our clients can securely, compliantly and safely access our unique knowledge sources. 

The Client Protection Team manages a variety of challenging tasks, such as monitoring ongoing projects, policy drafting, training, product development and risk assessment. As a Client Protection Associate (Legal & Compliance), you will facilitate client requests, update, and draft new policies, oversee their implementation, and ensure that Dialectica’s employees across all offices work on building a safe and compliant environment for our clients. 

How You’ll Make an Impact: 

• Coordinate the monitoring of active projects to flag and mitigate potential risks.
• Advise the company and implement appropriate plans for all areas of responsibilities. 
• Partner with the heads of assigned accounts and corporate functions to define compliance objectives and requirements and provide compliance analysis & advice.
• Interact with clients, including in-house counsel and compliance officers and lead compliance calls.
• Identify training needs & organize the development and implementation of training programs for CST and CP team members
• Escalate compliance related issues to Senior Management; Gather feedback from senior stakeholders and provide input taking into account business needs 
• Design compliance &/or legal strategies & initiatives, creating the culture and operational model of compliance and legal (e.g. cost cutting initiatives, reduce time for project review / response rate, reinforce service agreements, increase network);
• Ensure the team is operating effectively to meet compliance &/or Legal organizational objectives. Coach, inspire and set the communication chain between management and team. 
• Drive compliance &/or Legal best practices within the team.

Requirements

• Undergraduate Degree and Master’s Degree in  Business, Law, Risk Management or other related field
• Minimum 1-3 years of experience in related fields such as risk management, law or compliance an asset
• Excellent verbal and written communication and listening skills
• Proactive, combining attention to detail with a strategic thinking
• Exceptional organizational and problem solving skills
• Professional ethics and  integrity with attention to detail
• Committed to improving internal quality standards
• Fluency in English, both verbal and written (additional language an asset)
• Proficient use of MS Office and Google suite

Benefits

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive rewards package includes support for flexible & hybrid working and career development through Learning & Development opportunities, plus benefits that suit your needs including a private health insurance scheme and a wide range of discounts, offers and promotions. 

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around. 
• Opportunities to develop new skills and progress your career in a global organization.
• A diverse and inclusive culture supported through a number of initiatives.
• The freedom and flexibility to handle your role in a way that’s right for you