NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.
Nimble is looking for a motivated and experienced customer success lead for their growing Client Partner team, a team managing active Nimble accounts with a growth objective. In this player-coach role, you will be guiding and mentoring one of Nimble’s Client Partner teams, developing internal pipeline / account management processes, and training your team to best practices for maintaining and growing our number and performance of Nimble partner pharmacies. A person that will succeed in this role is someone who has a high level of ownership, has experience in account management / selling B2B technology, and leading a team that does so.
You will:
- Effectively manage a book of business while also mentoring and leading one of Nimble’s teams of Client Partners, a team focused on retaining and growing active Nimble accounts
- Develop internal pipeline and account management processes to further develop the team
- Develop a system of best practices for the team that drives account retention, improved performance, and account growth
- Interact and communicate regularly with internal and external stakeholders to help drive new product rollouts / new pharmacy related initiatives
What you bring:
- 2-3 years of experience in a Sales, Account Management, or a Sales / Account Management hybrid role
- 1-3 years of experience managing a Sales, Account Management, or a Sales / Account Management hybrid team
- A high level of ownership and attention to new opportunities to grow our base of Nimble partnership pharmacies (both in pharmacy count or overall performance)
- Positive attitude and ability to work in a fast-paced, constantly evolving environment
- Organized self starter who pays close attention to details
- Comfortable working in the gray with experience documenting standard operating procedures
What's in it for you:
- Rare opportunity to change an industry and lives of millions
- We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
- Medical / Dental / Vision / 401K package that fits your needs
- Generous Vacation Policy - work hard and take time when you need it
- 11 Paid Holidays
- Compassionate and driven colleagues in a fun environment where success is celebrated
- Work in a beautiful new office overlooking Tempe Town Lake
At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!
Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
